10/10 Excellent
Emily
Traveled with family
Oct 25, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Pongwe Bay Resort! As soon as we arrived we felt taken care of and comfortable. We got to Zanzibar quite late but when we arrived we were welcomed with cool hand towels, our luggage was carried to our room for us, and our bed had beautiful hibiscus flowers laid on it. It was the perfect relaxing getaway! Prices were really reasonable, AC in the room was strong, and they arranged airport transfers for us which was convenient. WiFi was a bit of an issue- we had to go to the front desk in the morning most days and ask for the new password as they had to keep resetting it due to poor connection. The WiFi didn't seem to work in our room either so when we sent messages we had to go the main communal areas. Another small concern was when we wanted to explore the beach during low tide, as there were quite a few locals who would come up to us and try to take us on "tours" to find sea creatures or monkeys etc. They were always friendly and listened once we said we were not interested, but we felt bad always turning them all down. I didn't think it would be an issue since the resort has a "private beach," but we didn't like being followed around so it kept us close to the resort pool most days. Other than that though, we had an excellent time and would be back! :)
Emily
Stayed 4 nights in Oct 2024