Ratings based on 997 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Great staff service. Bathroom cleanliness could be improved. Renovations severely limited user experience and full enjoyment.
by A verified traveler
Posted 30 Oct 2024
It was peaceful, clean and the service was excellent.
Comment from Hotel Management
4 Nov 2024 by Lorraine C. Guest Services Supervisor, Hotel Management
Dear Barbara, thank you so much for your review of our hotel. We appreciate your perfect score! I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Lorraine C. Guest Services Supervisor, Hotel Management
Saludos Joseph, agradecemos que se tome el tiempo de brindarnos su reseña de estadía. Lamento mucho que varias cosas a lo largo de su estadía no cumplieron con sus expectativas. Esperamos que nos dé otra oportunidad, ya que definitivamente mejoraremos nuestros servicios.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Lorraine C. Guest Services Supervisor, Hotel Management
Buenas tardes, Jacquelyn. Gracias por darnos una calificación perfecta. ¡Esperamos verle nuevamente!
by A verified traveler
Posted 14 Oct 2024
Clean
Comment from Hotel Management
21 Oct 2024 by Lorraine C. Guest Services Supervisor, Hotel Management
Saludos Guillermo, gracias por darnos una calificación perfecta. Me complace saber que disfrutó de su estadía con nosotros. Una experiencia positiva para los huéspedes es algo de lo que nuestro personal se enorgullece, por lo que valoramos sus comentarios. Esperamos que nos visite de nuevo.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Lorraine C. Guest Services Supervisor, Hotel Management
Saludos Joseph, gracias por darnos una calificación perfecta. Me complace saber que disfrutó de su estadía con nosotros. Una experiencia positiva para los huéspedes es algo de lo que nuestro personal se enorgullece, por lo que valoramos sus comentarios. Esperamos que nos visite de nuevo.
by A verified traveler
Posted 7 Oct 2024
I love location can see out to water and city view didn’t like still under construction
Comment from Hotel Management
21 Oct 2024 by Lorraine C. Guest Services Supervisor, Hotel Management
Greetings Luz, thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location to your liking. Our views are definitely one of the things we are very proud of about our hotel. I hope to see you again soon.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Lorraine C. Guest Services Supervisor, Hotel Management
Greetings Billy, we appreciate you taking the time to provide us with feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Lorraine C. Guest Services Supervisor, Hotel Management
Greetings Jocelyn, we appreciate you taking the time to provide us with feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services.
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Lorraine C. Guest Services Supervisor, Hotel Management
Greetings Barbara, we appreciate you taking the time to provide us with feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services.
