Ratings based on 52 Verified Reviews
4.0 Room cleanliness
3.4 Service & staff
4.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jul 2024
There was no reception. The title of bed and breakfast is confusing. No eating area. No attendance. We informed that we were leaving at 7.00am and there was nobody to return the key to, so we left it in the room.
by A verified traveler
Posted 29 Jun 2024 on Hotels
You get for what you pay. The only plus is location and clean rooms, otherwise nothing positive. Lift does not work , owner said tomorrow but tomorrow never comes, and wake up time is 7:45. All the staff start talking outside the rooms and you have to get up.
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Lovely stay, great walking distance and easy checkin!
by A verified traveler
Posted 28 Jul 2023
The rooms were very spacious also clean. The two biggest problems were:
1- almost no one spoke english, even the owners spoke very basic english which made the communication hard. Which we found weird since this is a B&B in a touristy place.
2- When we made the reservations, it was marked that the breakfast was included and when we got there, they said we had to pay more for the breakfast.
Comment from Hotel Management
29 Jul 2023 by Mirosa , Hotel Management
kind sir your reservation didn't include breakfast i showed you the reservation. ask the travel agency what they have booked for you. Thank you
by A verified traveler
Posted 9 Oct 2022
Not a B&B. Couldn’t find the place. No signs or clues around the entrance. Dirty and smelly on arrival. Very disappointed. Was aware of hot tubs in rooms when I booked but the smell of damp was revolting. Musty and damp and felt like my skin was crawling. We booked for 2 nights but left at 7.30am the next morning. The host was nice when contacting initially and accommodated a late check in, but that didn’t make up for the quality. Smell of smoke and weed from the room next door hung in the air for the entire stay. The bathroom was clean but there was some sort of saniflow system that growled like a chair dragging across a floor every 5-10 seconds every time you showered, ran the tap or flushed the toilet. Very very strange and woke everyone around if you used in the middle of the night. Construction noise from 6am outside. Our friends window completely blocked with scaffolding. When we went to leave the next morning there was nobody around but the office was left wide open and our passport information was left sitting on the desk for anyone to see. Complete beach of GDPR. Very off putting. Wouldn’t recommend and recommend Expedia do an inspection as it shouldn’t be sold as a B&B. Felt like the rooms were sold by the hour….. feel bad leaving this review as the host was lovely in the lead up but just wasn’t as sold. Maybe covid has brought the area down and the building but wasn’t acceptable. Place wasn’t secure either and only one key between us and the street. Very unnerving.
by A verified traveler
Posted 26 Sep 2022
The bed was really comfortable and the owner was really nice
by A verified traveler
Nice area, nice room, however problematic stay
Posted 13 Sep 2022 on HotelsI arrived about 6pm, after a problematic journey to discover that my room was not ready. The owners appeared very surprised that I wanted to access the room immediately. It was difficult to understand what was going on as I don't speak Italian, however it appears that because I hadn't confirmed my arrival time, they decided I wasn't coming, despite me having paid in full for 3 nights. (To be fair, they had tried to contact me, however my phone had broken so I didn't receive the call) After a lot of discussion in Italian, the owners agreed I could use another room for the night and move to another on the morning. This room was next to the reception and noisy. I had to remind them in the morning that I was supposed to be moving rooms, however even then the room was not ready. There was no wifi that evening, although it was fine for the rest of the week.
During check in, I went to pay my city tax and didn't have change. The owner took my €20 note and said she would give me change on the morning. She did not and when I reminded her, she appeared to have forgotten. Eventually she remembered and I got my €14 change.
There was also no hot water on one evening.
All in all, a scary, unpleasant experience for me.
The area however is lovely and feels safe and the property is clean.
by A verified traveler
Posted 29 Aug 2022 on Hotels
by A verified traveler
Location, location, location.
Posted 1 Aug 2022 on HotelsLocation was excellent. We simply loved the walk to the center of the city and also walking distance to the Pompei ruins. Also, not far from the train station. Friendly staff and neat place. We totally recommend it! Enjoyed. :)
