Ratings based on 48 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
Lovely, helpful and kind people.
Comment from Hotel Management
9 Nov 2024 by Maurizio Donnarumma, Hotel Management
Thank you so much for your kind words! We're delighted to know you appreciated the friendliness and helpfulness of our staff, who strive to make each stay truly special. We look forward to welcoming you back for another wonderful experience.Maurizio Donnarumma,Guest Experience Manager
by A verified traveler
Posted 20 Jun 2024
Ok
by A verified traveler
Posted 15 Jun 2024 on Hotels
Comment from Hotel Management
15 Jun 2024 by Maurizio Donnarumma, Hotel Management
Dear Frank,thank you so much for your feedback!Best regards,Maurizio DonnarummaGuest experiences managerAlbergo Pompei Valley
by A verified traveler
Posted 9 Jun 2024 on Orbitz
by A verified traveler
Posted 23 Oct 2023
Nice property but not close to restaurants etc. If you don't have a car
Comment from Hotel Management
25 Nov 2023 by Maurizio Donnarumma, Hotel Management
Dear Mr. Raymond,Thank you so much for your positive review! We are thrilled to hear that you enjoyed your stay at our hotel. Our tranquil and relaxing location is truly a strong point, and we are delighted that you were able to indulge in our outdoor spa with a jacuzzi.It is always gratifying for us to know that our guests feel comfortable and appreciate the amenities we provide. We strive to offer a memorable experience to our guests, and your positive feedback is our best reward.We hope to welcome you back to our hotel in the future. Thank you again for your kind review!Best regards,Albergo Pompei Valley
by A verified traveler
Posted 6 Aug 2023
Comment from Hotel Management
8 Aug 2023 by Maurizio Donnarumma, Hotel Management
Thank you so much for your positive review!
by A verified traveler
Bad
Posted 15 Dec 2019 on HomeAwayBad. Worst experience I’ve had with vrbo
by A verified traveler
Posted 25 Jul 2018 on Hotels
This place is in the middle of nowhere, do not book there.
by A verified traveler from USA
Posted 13 Jun 2018
The shower had a lot of mold
The shower head was proken and required being held by hand
The drain was clogged and backed up which required turning off the water during the shower
They charge 15 euro/person/day for pool use. It is not big enough to swim in
The staff was friendly
The common areas and room was clean
The neighbors have dogs which bark early in the morning and late at night
Very sorry I booked here
Mold in shower made for a bitter 2 night stay
Comment from Hotel Management
17 Jun 2018 by maurizio donnarumma, Hotel Management
Fake review, the hotel does not require money for hot water.
by A verified traveler
Do not stay here!
Posted 1 Oct 2015 on HotelsUnfortunately was easily the worst place we have stayed. On arrival it definitely didnt look like the photos & was down a cattle track with dogs/rubbish everywhere. Upon check in we were told we had booked a disabled room with wheelchair access at an extra charge, which we had not(the hotel itself does not have wheelchair access!) Unfortunately with the language barrier it was hard to get this sorted so we took the room. The toilet seat was broken & we did not have a refrigerator as specified in the description. Wifi did not work but we were told that was because we had iPhones! Was a long walk to town (no public transport nearby) & upon our return we found ants swarming in the room & could hear people having s*x very loudly in the room above us at 5pm (even though the hotel description says the rooms are soundproofed). We complained to the receptionist about the ants & no fridge (as we had a SEALED bag of food). He came to look & asked if we had been eating in the room which we hadn't. After trying to kill the ants with some spray he moved us to another room that did have a fridge, however he told us we could not eat in the room!) Tiny rooms / terrible lighting. Shower is tiny & water goes cold. Free breakfast but is terrible. Employees very loud we could hear them early in the morning! Pool area ok, didn't swim as it didn't look very clean & told us it wouldn't be in use after the weekend. Very surprised to see an excellence award from trip advisor on their front counter!
