Ratings based on 257 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Aug 2024
Nice stuff, well hopefully.
Comment from Hotel Management
19 Aug 2024 by Interlude Hotels Custumer Care Department , Hotel Management
Dear Abdullah, thank you for your evalutation and for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo.We hope you'll be our guest again during your next trip in Sicily.Best Regards.
by A verified traveler
Posted 1 Aug 2024
The hotel is located at a great location with a friendly staff. I barely had to use public transportation as I could easily to my destinations. It only took me 10 min to walk to Palermo Lolli train station to head back to the airport!!
The room was clean with a surprisingly modern washroom. No complaint other than it needed to be re-painted (that’s me really nitpicking). I’ll definitely go back when I return to Palermo. :)
Comment from Hotel Management
2 Aug 2024 by Interlude Hotels Custumer Care Department , Hotel Management
Dear Ruddy, thank you for your review and for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo.We are really pleased that you appreciated our friendly staff and the privileged location of the hotel in the historic city center.We can't wait to welcome you back during your next trip in Palermo.Best Regards
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by Interlude Hotels Custumer Care Department , Hotel Management
Dear guest, thank you for your review and for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo.We hope you'll be our guest again during your next trip in Sicily.Best Regards.
by A verified traveler
Posted 1 Jul 2024
Great stay, helpful staff, good location. A few nice restaurants just across the nearby park.
Comment from Hotel Management
4 Jul 2024 by Interlude Hotels Custumer Care Department , Hotel Management
Dear Christa, thank you for your review and for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo.We are really pleased that you enjoyed the stay and that you appreciated the privileged location of the hotel in the historic city center.We hope you'll be our guest again during your next trip in Sicily.Best Regards.
by A verified traveler
Posted 26 Jun 2024 on Hotels
The hotel was very nice. The staff were very pleasant and helpful. It is in a good location. Breakfast was wonderful too.
Comment from Hotel Management
27 Jun 2024 by Interlude Hotels Custumer Care Department , Hotel Management
Dear Gail, thank you for your review and for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo.We are really pleased that you appreciated our staff and the privileged location of the hotel in the historic city center.We hope you'll be our guest again during your next trip in Sicily.Best Regards.
by A verified traveler
Posted 11 Jun 2024
Close to center
Comment from Hotel Management
19 Jun 2024 by Interlude Hotels Custumers Care Department , Hotel Management
Dear Mario, thank you for your review and for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo.We are pleased that you appreciated the privileged position of the hotel in the historic city center.We hope you'll be our guest again during your next trip in Sicily.Best Regards.
by A verified traveler from Calgary
Posted 11 Jun 2024
Charming property with excellent staff.
Comment from Hotel Management
19 Jun 2024 by Interlude Hotels Custumers Care Department , Hotel Management
Dear Kerrie, thank you for your review and for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo.We are pleased that you appreciated the charme of our property and our staff.We hope you'll be our guest again during your next trip in Sicily.Best Regards.
by A verified traveler
Mks
Posted 9 Oct 2023 on HotelsHotel is run down. There are places to walk to nearby but lots of trash in the street and graffiti. Service was good and staff was friendly. I tried to use the gym but was told except for treadmills, it was private and I could not use it.
by A verified traveler
Posted 22 Aug 2023
Very nice breakfast in a lovely room. Staff friendly. Good to have kettle and tea and coffee in the room.
Comment from Hotel Management
5 Sep 2024 by Interlude Hotels Custumer Care Department , Hotel Management
Dear Anne, thank you for your review and for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo.We are pleased that you appreciated the breakfast and our friendly staff.We hope you'll be our guest again during your next trip in Sicily.Best Regards.
by A verified traveler from Mesa
Posted 19 Aug 2023
Very clean am Nice hotel
Comment from Hotel Management
5 Sep 2024 by Interlude Hotels Custumer Care Department , Hotel Management
Dear Wieslaw, thank you for your review and for choosing Best Western Ai Cavalieri Hotel for your stay in Palermo.We are pleased that you appreciated the cleanliness of our hotel.We hope you'll be our guest again during your next trip in Sicily.Best Regards.
