Ratings based on 986 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Like: Location, Friendly staff, breakfast.
Not Like: Hotel Looks rundown, towels in bad shape, water faucet liking, Hot water took too long, two out of the four nights too much noise what it look like a party of a fight happening. Reservation for two but only bathrobe and sandal.
by A verified traveler from Vancouver
Posted 20 Nov 2024
Excellent location. The staff was so helpful especially the concierge who plans a number of trips for our family
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 25 Oct 2024
by A verified traveler
Posted 21 Oct 2024
Love the ubication
by A verified traveler
Posted 28 Sep 2024
by A verified traveler
Posted 29 Aug 2024
We all like Allen’s service. He is very pleasant and helpful. Very genuine. We even enjoyed the drag party which was held by the hotel.
by A verified traveler from Rancho Santa Margarita
Posted 26 Aug 2024
The staff was especially great and helpful. Especially Rogelio, probably the Bell Captain. Very easy to get picked up within a couple of minutes by ride share services. The breakfast was very good, especially the espresso and variety of the spread.
We got a nice room with a view on the 12th floor and the room was also of good size and extremely well maintained.
by A verified traveler
Posted 20 Aug 2024
We really appreciate the location, it's really good if you are looking for a walkable area and have many things near the hotel.
by A verified traveler
Posted 19 Aug 2024
