Ratings based on 8 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2024
i liked the location its in the quiet side near the lakeside.
What i did not like is the un-professionalism that the hotel did by accepting booking over expedia and then cancelling as they were over booked.
I spoke to someone from the hotel who i requested to accomodate us , so they agreed for 2 rooms little below the one we booked. We agreed thinking it will be the same hotel as shown in the picture but rather they have an annex building which is like an old guest house called Kuti gardn, its looks old and damp and the furnitures were disaster my son fell while seating on the chairs in the room.
The room was right near the road so it was noisy and guests were disturbing. Breakfast was average also nothing special and for eggs we had to pay extra.
One major thing i really have to highlight is that the internet at the annex Kuti Garden did not have password and internet hardly worked for 2 nights we stayed there, we got fed up so we requested to the reception to move us to the main building and they agreed to move us to the main building where the facility was a bit newer but squeeky furnitures and wardrobes. They would shut down lobby and stair lights and its generally dark.
While requesting the reception to check us out on 8:00-8:30 am in the morning the receptionist was rude and refuse to transfer note to the person coming in the morning and we had to do it again with the morning staffs and request for our luggage's to be moved down.
Hotel has a small parking.
by A verified traveler
Posted 11 Feb 2022 on Orbitz
I’ll review on check out. The only downfall to this hotel is there is no elevator and my room is on the third floor.
Comment from Hotel Management
10 Mar 2022 by Suraj, Hotel Management
Dear Guest
Thank you for your review.
we are happy to hear from you & we will definitely look into improving our services
we look forward to welcome you again t our resort.
Many Thanks
The Management
by A verified traveler
Posted 26 Jul 2021 on Hotels
by A verified traveler
Posted 15 Jul 2021 on Orbitz
by A verified traveler
Posted 15 Jul 2021 on Orbitz
by A verified traveler from Portland, USA
Posted 11 Apr 2019
A great place to stay. Wonderful breakfast and clean secure rooms.
Comment from Hotel Management
12 Apr 2019 by Suraj, Hotel Management
Dear Guest,
Thank you for your wonderful review.
we are very happy to know you enjoyed the stay with us.
we look forward to welcome you again at our resort.
The Management
by A verified traveler
Nice hotel in Pokhara
Posted 21 Oct 2018 on HotelsNice hotel, decent location. Staff was friendly. Quiet but not too far from activity
Comment from Hotel Management
22 Oct 2018 by Suraj Bista, Hotel Management
Dear Guest,
Namaste & Greetings from Tuki Resort !!!
Thank you very much for your review.
we are very happy to know you enjoyed the stay with us.
and we really appreciate for your kind review.
we look forward to welcome you again at our resort
Many Thanks
The Management
by A verified traveler
2 different buildings
Posted 19 Apr 2018 on HotelsThere are 2 separate buildings, one new, one old across the street. Standard rooms are in the old building where I booked. A/C did not work and rooms a bit run down. Bed a bit hard as were pillows. Internet worked good. Breakfast not included. Was ok for price.
Comment from Hotel Management
19 Apr 2018 by Suraj , Hotel Management
Dear Guest,
Thank you for your review.
we have noted your comments very seriously & will act to improve or services asap.