Ratings based on 42 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jun 2024
The rooms are spacious and clean. There are a lot of exposed wires for the TV and cable. The balcony was a bonus but the view was not so great. There was a huge wildfire somewhere so there was a constant haze during the whole trip.
They have a travel agent downstairs, but after my experience of booking a paragliding experience only to have them try and raise the price on me once I arrived, I gave up on experiencing the local activities and just used the time to relax.
It's about a five-minute walk to the lake and there are shops all along the street for about 2 km in either direction.
Breakfast was very basic though you need to get down early because they do tend to run out of things. Meat is served occasionally and the variety of food is limited. You can get enough to eat, but it is not going to "fill you up" in any sense of the term.
There is a bare rooftop with a view of the surrounding buildings and mountains but the haze obscured most of it.
The guys at the desk were nice enough. I forgot to return my key when I checked out though. I found it in my pocket when I got to the airport.
by A verified traveler
Posted 5 Dec 2023
In the center of lakeside, 2minute walk to the main street and the lake with all the shops, bars and restaurants.
Rooms are spacious, clean and comfortable with a fridge and tea/coffee making facilities. Bottled water in the room and replaced on request. Room cleaning available daily if you want.
Staff were friendly, welcoming and helpful. They arranged our taxi to chitwan for us.
Breakfast was basic but a good start to the day. We loved pokhara and would definitely stay at the crystal Palace again and recommend to others
by A verified traveler from Ridgewood
Posted 11 Apr 2023
Old facilities without elevator. Poor breakfast serviced, but much other options near by.
by A verified traveler
Posted 8 Nov 2021 on Hotels
by A verified traveler from CHITWAN
Posted 27 Dec 2020
NO CHEF NO FOOD.tHIS WAS A BIT DISSAPPOINTING,EXCEPT THAT EVERYTHING ELSE WAS FAIRLY GOOD
Comment from Hotel Management
27 Dec 2020 by Ramesh Paudel , Hotel Management
Dear guest , Rajan sir.
Namaste !
Thank you for your review and we are very sorry for your inconvenient because of closed our restaurant services.
Because of covid 19 crisis we couldn't operate our hotel on full phase. We assure you that from recent future, we will do our best. " Guest satisfaction is our goal"
by A verified traveler
Posted 9 Mar 2020 on Hotels
by A verified traveler
Helpful manager
Posted 11 Oct 2018 on HotelsNice guy who helped make stay pleasant
by Olivia
Posted 5 Apr 2017 on Hotels
Great hotel with amazing staff who did everything to provide us with the best service and make our stay enjoyable. They gave us all the advice we needed to plan our trips to discover the beautiful nature in the region. Highly recommended for a very agreeable stay in Pokhara.
Recommended
for Everyoneby A verified traveler from Italy
Very good hotel
Posted 15 Feb 2017Good service and cĺean rooms, just 2 min. to lake, big windows. Privacy...4.8
Recommended
for Everyoneby A verified traveler from amsterdam
christal clear
Posted 13 Feb 2017
Pros: cosy feeling of being taken care of
Cons: wouldn't know of any thing ...maybe a few topless dancers
Location: close to fewa tal and some lovely bars and restaurants overlooking same ,,,interesting blues cafe sparkling most nights ..
a great value hotel conveniently situated close to bars ,restaurants and shops and only a stones throw from the lake and the possibility of boat hire and a romantic paddle.staff absolutely tip top ,friendly and obliging and i would thoroughly recommend this establishment to anybody
