Ratings based on 273 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
The parking was really inconvenient
by A verified traveler
Posted 1 Nov 2024
Great Location and incredible rooms. Perfect location to the beach and close to town. Best location for on the best Island in Hawaii.
Comment from Hotel Management
7 Nov 2024 by Maile, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear you enjoyed our location and found our rooms to be just right for your stay. Being close to the beach is one of our favorite things, too–it makes relaxing and enjoying the beautiful surroundings that much easier! We hope to welcome you back for another seaside escape soon!Mahalo,Maile
by A verified traveler
Posted 14 Oct 2024
Beautiful view, pounding waves
Comment from Hotel Management
31 Oct 2024 by Maile, Hotel Management
Thank you for your great review Tracee. We're so happy you enjoyed your time here on Kaua'i and that the view met your expectations! We look forward to working with you again in the future. Take care!Mahalo,Maile
by A verified traveler
Posted 15 Sep 2024
We loved the views and the proximity to the water and restaurants. we will definitely be returning and recommending!
Comment from Hotel Management
26 Sep 2024 by Maile, Hotel Management
Thank you for your great review Jessica. We're so happy you enjoyed your time here on Kaua'i and that the view met your expectations! We look forward to working with you again in the future. Take Care!Mahalo,Maile
by A verified traveler
Posted 15 Sep 2024
Great place, one king bedroom and two twins in the 2nd bedroom. We did not have air condition but were comfortable (our visit was mid September).
Comment from Hotel Management
26 Sep 2024 by Maile, Hotel Management
Thank you Tracy for taking the time to share your experience with us. We will be sharing your feedback with the owner regarding having AC as a plus. Besides the AC, we hope everyone enjoyed their time on the Garden Island and we hope to welcome you back in the future. Take care!Mahalo,Maile
by A verified traveler from Fort Collins
Posted 6 Sep 2024
Comment from Hotel Management
31 Oct 2024 by Kahea, Hotel Management
Aloha Lindsey, Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Castle Resorts & Hotels Po'ipu Shores Resort. We hope to welcome you back. Mahalo and take care,Kahea
by A verified traveler
Posted 5 Aug 2024
Beautiful property that was very clean. A few upgrades for the interior including the bathrooms need to be done. I am sure that they will.
Comment from Hotel Management
27 Aug 2024 by Maile, Hotel Management
Thank you for providing us with your valuable feedback. We’re disappointed to hear that the unit wasn’t exactly to your liking. We are working with the owner to update some furniture in the unit. We hope you give us another chance soon, so we can share aneven more positive experience. Mahalo,Maile
by A verified traveler
Posted 30 Jul 2024
Right on the water!
by A verified traveler
Posted 30 Jul 2024
Love the pool on the water. Loved the view from our room! Spacious rooms, quiet and walking distance to beaches.
by A verified traveler
Worst and most disrespectful experience ever
Posted 23 Jul 2024 on HotelsIt was the worst experience I've ever had for a family vacation. The room next to mine was undergoing renovations. So we couldn’t stay in the room during the day because of drilling, sawing, etc. Then they erected scaffolding next to the master bedroom’s window to work on the neighboring window. The workers could see directly into a large mirror that faced the bed. So we didn’t have privacy for several days. It was awful.
