Ratings based on 278 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
Quiet & beautiful
by A verified traveler
Posted 24 Jul 2024
All in all we had a good time. One of the trash cans had someone’s hair and toilet paper still left in it when we checked in. And the glass light fixture fell from the kitchen light and crashed and broke all over the kitchen table and the floor. We were able to clean it up with the vacuum and broom but I’m just glad my kids weren’t at the table when it happened. The owners responded quickly and came and took pictures. No towels for the pool are provided so be sure to bring your own - we learned the hard way. Location is good and it was quiet.
by A verified traveler
Posted 14 Jul 2024
Can’t beat a golf club surrounding
Comment from Hotel Management
1 Nov 2024 by Thousand Hills , Hotel Management
Thank you for your review! We’re glad you enjoyed the beautiful surroundings of the golf club. It’s a fantastic setting for a relaxing getaway. We hope to welcome you back soon!
by A verified traveler
Posted 6 Jul 2024
Our stay was amazing. The room was easy to access and it was very pleasant inside! It had everything you could need throughout your stay and everyone in the area was very friendly. We especially enjoyed the amenities this property offered. We would book this property again!
Comment from Hotel Management
1 Nov 2024 by Thousand Hills , Hotel Management
Thank you for the amazing review! We’re thrilled to hear you had such a pleasant stay and found everything you needed in the room. It’s great to know you enjoyed the amenities and the friendly atmosphere in the area. We can’t wait to welcome you back for another wonderful visit!
by A verified traveler
The Fairways Condo Complex at the Thousand Hills
Posted 29 Jun 2024 on HotelsOur condo was being cleaned at check-in, so we were offered another wonderful condo. The front desk people were very friendly and helpful. We loved our condo during our 4 night stay in Branson. We would stay at the Fairways, the other condo complex again. We loved all the space and comfort compared to staying in a hotel for 4 nights. It was very relaxing.
Comment from Hotel Management
1 Nov 2024 by Thousand Hills , Hotel Management
Thank you for sharing your experience! We’re glad that our team was able to accommodate you with another wonderful condo and that you found the front desk staff friendly and helpful. It’s fantastic to hear you enjoyed the space and comfort of your condo during your 4-night stay in Branson. We’d love to welcome you back to the Fairways for another relaxing getaway!
by A verified traveler
Posted 28 Jun 2024
Cable. TV had no signal. When it was reported, no one
Showed up to fix it.
Comment from Hotel Management
1 Nov 2024 by Thousand Hills , Hotel Management
Thank you for your feedback. We apologize for the issue with the cable TV and for the lack of response when you reported it. This is not the level of service we strive to provide, and we appreciate you bringing it to our attention. We’ll make sure to address this with our team to ensure a better experience for future guests. We hope to have the opportunity to welcome you back for a more enjoyable stay!
by A verified traveler
Posted 9 Jun 2024
The pools were very nice and close by. The condo was very nice and we had plenty of space for everyone. Kitchen was good. We had a 13 month old with us and most electric outlets didn't have plugs in them. She's still crawling and her legs and feet were filthy because the floors were so dirty! We didn't understand that we would check in one place then travel several miles to the condo and that it was an upstairs unit. Check out was easy.
Comment from Hotel Management
1 Nov 2024 by Thousand Hills , Hotel Management
Thank you for your review! We’re glad to hear you enjoyed the pools and found the condo spacious and well-equipped. We apologize for the cleanliness issues with the floors and for the inconvenience with the check-in process and unit location. Your feedback about the electrical outlets is also important, and we’ll make sure to address these concerns. We appreciate your understanding and hope to provide you with a smoother experience during your next stay!
by A verified traveler from Bellevue
Posted 30 May 2024
I really enjoyed staying here. I do want to mention that you have to check in at a different location than where you stay. I didn’t see those instructions, which is my fault, so I went right to the property and had to go to the other location first. Everyone was super helpful and friendly and the condo was nice and comfortable.
Comment from Hotel Management
1 Nov 2024 by Thousand Hills , Hotel Management
Thank you for your review! We’re glad to hear you enjoyed your stay and found the condo nice and comfortable. We appreciate your feedback about the check-in process, and we’ll work on making those instructions more visible to ensure a smoother arrival for future guests. It’s great to know our team was helpful and friendly! We hope to welcome you back soon!
by A verified traveler
Posted 16 May 2024 on Hotels
Comment from Hotel Management
1 Nov 2024 by Thousand Hills , Hotel Management
Thank you for the perfect 10 out of 10! We’re thrilled you had such a wonderful experience and truly appreciate your feedback. We look forward to hosting you again soon!
by A verified traveler
Posted 9 Apr 2024 on Hotels
Comment from Hotel Management
1 Nov 2024 by Thousand Hills , Hotel Management
Thank you for the rating! We appreciate your feedback and are glad you had a good experience. If there’s anything specific we can improve for your next stay, please let us know. We hope to welcome you back soon!
