Ratings based on 973 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The soft bank withdrawal plus the hard bank withdrawal is infuriating for my budget . My pending still shows 2 nights charge for 1 night 5 days later.
Comment from Hotel Management
21 Nov 2024 by Director of Rooms, Hotel Management
Dear Terri, We are very sorry for the inconvenience you encountered with the charges on your card. We completely understand the frustration you must have experienced. The authorization of the funds depends on your banking institution. This can take up to two to three weeks. We ask that you please get in touch with your bank directly for further assistance regarding this matter. If we can help in any way, please let us know. It was a pleasure hosting your visit, and we hope to see you again soon.Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted 19 Nov 2024
The staff was great helping us with early check in. The airport shuttle driver was a great guy as well - even came in on off time to cover other workers and get us to the airport in time for our early flight.
Comment from Hotel Management
20 Nov 2024 by Director of Rooms, Hotel Management
Dear Michele, Your comments regarding the service by our front desk and shuttle associates extended to you are very gratifying to read, and it will be a pleasure to share your feedback personally. Thank you for this delightful review of our hotel! It was a pleasure hosting you at Holiday Inn San Diego - Bayside, and we hope you are already planning another visit our way.Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted 18 Nov 2024
The check-in staff were so friendly and made my stay very comfortable.
Comment from Hotel Management
19 Nov 2024 by Director of Rooms, Hotel Management
Dear Cari, Thank you so much for sharing your experience! It is wonderful to hear that the check-in staff made you feel welcome and comfortable during your stay. We are glad that you had such a positive experience, and we hope to have the pleasure of welcoming you back to Holiday Inn San Diego - Bayside in the future!Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted 15 Nov 2024
Clean, comfortable bed, convenient
Comment from Hotel Management
16 Nov 2024 by Director of Rooms, Hotel Management
Dear Charles, Thank you so much for your perfect rating! We are delighted to hear that you found your stay clean, the bed comfortable, and the location convenient. It is great to know that our efforts in providing a pleasant experience made your visit enjoyable. We hope to welcome you back to Holiday Inn San Diego - Bayside for another wonderful stay in the future!Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted 13 Nov 2024
Great hotel close to everything
Comment from Hotel Management
14 Nov 2024 by Director of Rooms, Hotel Management
Dear Wesley, Thank you for your wonderful feedback! We are glad to hear that you enjoyed our location and found it convenient. It’s always great to know that our guests appreciate being close to local attractions. We look forward to welcoming you back to Holiday Inn San Diego - Bayside in the future for another great stay!Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted 12 Nov 2024
Room was dirty
Comment from Hotel Management
12 Nov 2024 by Director of Rooms, Hotel Management
Dear Viviana, We appreciate you taking the time to share your experience with us. Cleanliness is a priority, so it is disappointing to hear that your room did not meet your expectations. We will share your feedback with our housekeeping team to ensure this is addressed for future stays. It would be wonderful to have the chance to welcome you back so we can provide the comfortable and spotless experience that our guests expect.Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted 12 Nov 2024
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Comment from Hotel Management
12 Nov 2024 by Director of Rooms, Hotel Management
Dear Madina, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted 9 Nov 2024
My husband and I checked in extremely late, I would say between 130-200 am. I was very hyper due to overexhaustion, and the girl behind the desk was so kind to me and my husband. She did not lack for information and was extremely courteous. if I ever come back to San Diego again I will definitely stay at this hotel!
Comment from Hotel Management
10 Nov 2024 by General Manager, Hotel Management
Dear Kim, We are pleased you chose Holiday Inn San Diego - Bayside for your recent visit to the city. We are thrilled that you and your husband loved our hotel, and we will certainly share your compliments with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Director of Rooms, Hotel Management
Dear Cathy, We are thrilled you had an excellent stay at Holiday Inn San Diego - Bayside, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted 29 Oct 2024
Average
Comment from Hotel Management
30 Oct 2024 by Director of Rooms, Hotel Management
Dear Donald, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Warm regards,Rhinna B Meyer Director of Rooms
