Ratings based on 962 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Getting a little run down, needs numerous updates, good staff….
by A verified traveler
Posted 24 Nov 2024
Not what we expect. They put us on the side of the kitchen and housekeeping. In the morning they are noisy we woke up early due to their chitchats and closing the door and knocking our doors and we dont know why. We expect that we will go to the big comfort inn but its look like motel.
Comment from Hotel Management
25 Nov 2024 by Amanda, Hotel Management
Hello Junneine!On behalf of all staff we sincerely apologize for failing to meet your standards during your stay with us! Your feedback is appreciated and has been forwarded onto the necessary staff in order to improve our facility. We value your business and hope to see you in the future!Kind Regards!
by A verified traveler from Menifee
Posted 23 Nov 2024
There was a lot of mold in the bathroom and after showering, the ceiling dripped
Comment from Hotel Management
25 Nov 2024 by Amanda, Hotel Management
Hello Darlene!Thank you for taking the time to provide us with your experience at our hotel. On behalf of all staff we sincerely apologize for failing to meet your standards in regards to room quality. Your feedback has been forwarded onto maintenance staff to make the necessary changes and repairs. We appreciate your patronage and hope to see you in the future!Kind Regards!
by A verified traveler
Posted 23 Nov 2024
Was great
Comment from Hotel Management
25 Nov 2024 by Amanda, Hotel Management
Hello Guilherme!Thank you for taking the time to review our facility! We sincerely appreciate your business and patronage! We look forward to hosting you again in the future!Kind Regards!
by A verified traveler
Posted 20 Nov 2024
Staff was very nice and helpful; the hotel is just not in the nicest area, but it was good value for the money.
Comment from Hotel Management
20 Nov 2024 by Amanda, Hotel Management
Hello Liam!Thank you for taking the time to provide us with your useful feedback! On behalf of all staff we appreciate your compliments and sincerely hope you enjoyed your stay with us! We value your business and look forward to hosting you again in the future!Kind Regards!
by A verified traveler
Posted 19 Nov 2024
I would not recommend this hotel. The cost during weekends is absolutely low compared with hotels at DT. But there is barely any sevice. The front desk staff was kind of cold and we were not told where the breakfast rooms was and there is no easy way to reach the front desk via the room phone, which is kinda weird.
Comment from Hotel Management
19 Nov 2024 by Amanda, Hotel Management
Hello Mian!We sincerely apologize that we failed to meet your standards during your stay with us! Your comments have been forwarded to the proper staff in order to improve our facility! We appreciate your business and hope to see you again in the future!Kind Regards!
by A verified traveler
Posted 18 Nov 2024
Excellent,quiet and clean place, friendly staff!
Comment from Hotel Management
19 Nov 2024 by Amanda , Hotel Management
Hello Zenie!Thank you for taking the time to provide us with your feedback! On behalf of all staff we are thrilled you enjoyed your stay with us! We look forward to hosting you again in the future!Kind Regards!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Amanda, Hotel Management
Hello Omar!Thank you for taking the time to provide us with your feedback! On behalf of all stay we appreciate your business and look forward to hosting you in the future!Kind Regards!
by A verified traveler
Posted 16 Nov 2024
Staff were helpful and nice. Room very old and dated.
Comment from Hotel Management
19 Nov 2024 by Amanda, Hotel Management
Hello Victoria!Thank you for taking the time to provide us with your review of our facility! We apologize that we failed to meet your standards in regards to room quality! We appreciate your patronage and hope to see you in the future!Kind Regards!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Amanda, Hotel Management
Hello Beth!Thank you for taking the time to provide us with your feedback! We sincerely hope you enjoyed your stay with us! We look forward to hosting you again in the future!Kind Regards!
