Ratings based on 475 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Carmel
Posted 2 Jan 2025
Would have loved to give 5 stars because the checkin service was a delight and valet parking as well, however, the rooftop bar was terrible! We waited a good 30mins for someone to wait on us - or even just acknowledge us. There was music, we were 3, so we figured we’d be patient and enjoy the atmosphere a little. We sat inside near the bar so we were VERY visible from the moment we Walked in until Exit. There were plenty of waiters. No one ever came, or even greeted, as if we weren’t there. It was a rude environment. I am familiar with the overall service in Montenegro and know how different it is from NY, to say the least, but being that all the other parts of the hotel and staff were a delight this was disappointing. We ended up just leaving, and still were not acknowledged.
We instead grabbed a drink and bite downstairs at the lobby bar. We caught them right before they closed. Other than this the hotel was great, convenient, clean and modern decor.
Comment from Hotel Management
10 Jan 2025 by ivana vukajlovic, Hotel Management
Dear Diana,Thank you for choosing Hilton Podgorica Crna Gora and for your time to fill out your feedback regarding your visit. As we would like to follow up with the relevant departments to ensure a better experience is provided for our future guests, please feel free to reach out to me directly and detail more on the shortcomings you experienced during your recent stay with us. Hope you will stay at our hotel again. Looking forward to seeing you soon.Best Regards,Ivana VukajlovicGuest RelationsHilton Pogorica Crna Gora
by A verified traveler
Posted 19 Dec 2024
Superb! Thoroughly enjoyed my stay
Comment from Hotel Management
24 Dec 2024 by ivana vukajlovic, Hotel Management
Dear Marsha,Thank you for taking a moment to share your experience. I am pleased you found Hilton Podgorica Crna Gora to your liking. We look forward to welcoming you back to our hotel in the not too distant future to provide you with one step ahead experience.Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by ivana vukajlovic, Hotel Management
Dear Jan,Thank you for your feedback and for taking the time to share your experience at Hilton Podgorica Crna Gora. Your positive ratings are the motivation for the entire team and we are so happy to know you entirely enjoyed your stay with us. We are looking forward to welcoming you back again in the future.Sincerely,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
10 Dec 2024 by ivana vukajlovic, Hotel Management
Dear Nicole,Thank you very much for taking the time to write the review. The entire team is thrilled to know you found Hilton Podgorica Crna Gora to your liking and that you were pleased with the quality of service we provided. We all hope to be the hotel of your choice again soon!\Best Regards,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
by A verified traveler
Posted 31 Oct 2024
They give a breakfast box for people checking out earlier than the breakfast is available! It’s such a brilliant idea and much appreciated.
Comment from Hotel Management
31 Oct 2024 by Ivana Vukajlovic, Hotel Management
Dear Maja,We are truly heartened to receive your generous review of Hilton Podgorica Crna Gora. Thank you for your time to give an amazing rating and share your experience with us, as well as for the time taken to recognize our team members. We are delighted to know that you overall enjoyed your stay and that you found amenities offered to your liking. We all hope to have a chance to welcome you back in the not too distant future.Best Regards,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
by A verified traveler
Posted 13 Oct 2024 on Hotels
Comment from Hotel Management
14 Oct 2024 by Ivana Vukajlovic, Hotel Management
Dear Jovana ,Thank you for reviewing your stay with us. We are truly sorry that our services or facilities were not up to your expectations but would also like to know what the shortfalls during your stay were so we can address the certain issues and provide better experience for our valued guests. Therefore, I would be happy to discuss your experience and review your feedback to ensure we improve, thus I hope that you can contact me via ivana.vukajlovic@hilton.com with more detailed thoughts. We hope that we will have a chance to welcome you back at some point in the future.Kind Regards,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
by A verified traveler
Posted 1 Oct 2024
Loved everything about it, but the breakfast was unbelievably delicious with so many options!
Comment from Hotel Management
1 Oct 2024 by Ivana Vukajlovic, Hotel Management
Dear Sarah,I would like to sincerely thank you for choosing Hilton Podgorica Crna Gora and leaving your review. We are proud to learn that the stay has matched your expectations and that we have provided you with pleasant experience. I hope that we will have the chance of hosting you again in not too distant future.Sincerely,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
by A verified traveler
Posted 16 Sep 2024
I was only there for one night but it was such a great experience from check-in to check-out and everything in between.
Comment from Hotel Management
25 Sep 2024 by Ivana Vukajlovic, Hotel Management
Dear Nikola,Thank you for the glowing review. We are beyond thrilled that you’ve enjoyed your stay with us so much. We truly hope to welcome you again and would like to thank you once more for taking the time to share your feedback.Sincerely,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
by A verified traveler
Posted 9 Sep 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by ivana vukajlovic, Hotel Management
Dear Yetunde,Thank you for reviewing your stay with us. We are truly sorry that our services or facilities were not up to your expectations but would also like to know what the shortfalls during your stay were so we can address the certain issues and provide better experience for our valued guests. Therefore, I would be happy to discuss your experience and review your feedback to ensure we improve, thus I hope that you can contact me via ivana.vukajlovic@hilton.com with more detailed thoughts. We hope that we will have a chance to welcome you back at some point in the future.Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
by A verified traveler from Bronx
Posted 25 Aug 2024
Amazing!
Comment from Hotel Management
27 Aug 2024 by ivana vukajlovic, Hotel Management
Dear Gordana,We take pride in delivering an outstanding to every guest staying with us at Hilton Podgorica Crna Gora and I am the glad the team surpassed your expectations. We are happy to hear you had a great stay with us.Sincerely,Ivana VukajlovicGuest RelationsHilton Podgorica Crna Gora
