Ratings based on 1 Verified Reviews
1.0 Room cleanliness
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Stanza cosi cosi. Letti scomodissimi. Tasse extra pagate in loco superiori a quelle preventivate. Faccio notare sia alla reception che ad expedia e scaricano la colpa. Sconsigliato l'appartamento e sconsiglio vivamente il portale.
Comment from Hotel Management
29 Apr 2024 by Uros, Hotel Management
Dear Flavio,We understand your concerns and apologize for any inconvenience you experienced during your stay. Please note that all fees, including the tourist tax, are clearly defined on the booking page of Expedia, where you made your reservation. We regret any confusion and will ensure our communication remains clear in the future. We are also addressing the cleanliness issues you mentioned with our cleaning team. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.Best regards
