Ratings based on 413 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Pleasant staff.
Comment from Hotel Management
7 Nov 2024 by Quennie, Hotel Management
Mabuhay! Thank you so much for your wonderful feedback. Salamat Christopher
by A verified traveler
Posted 21 Oct 2024
Entirely satisfactory
Comment from Hotel Management
7 Nov 2024 by Quennie, Hotel Management
Mabuhay! Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. Salamat Po.
by A verified traveler
Posted 18 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by Quennie, Hotel Management
Mabuhay! Thank you for leaving a lovely review Andrew! We appreciate your kind words towards our service. We look forward in having you here again in your home. Salamat Po.
by A verified traveler
Posted 11 Jul 2024
Bedroom ceiling too low and people in the hallway are so loud.
Comment from Hotel Management
29 Jul 2024 by Quennie, Hotel Management
Mabuhay! Thank you for sharing your feedback with us Edbert. We are deeply sorry for the inconvenience caused by the noise of the hallway. We will take immediate steps to address this issue and enforce our noise policies more effectively. We hope to have the pleasure of welcoming you back to our hotel in the near future . Salamat Po.
by A verified traveler
Posted 4 Jul 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by Quennie, Hotel Management
Mabuhay! Please let us know why you gave us such a low rating, as we checked your reservation and found no concerns. Should you choose to stay with us again, we hope to provide a more satisfactory experience overall. Salamat Po.
by A verified traveler
Posted 2 Jul 2024
Staff are quick, polite. Internet is non existent. Management is aware. “ we will fix it”. Starbucks just in the corner. Also macdonalds and 7-eleven, Lawson. No dining in the facility itself but surrounded with lots of good restaurants around it. Room cold, water pressure is excellent. Very clean. Looks newly renovated. Very cheap. Money changers are great down stairs. Will come back.
Comment from Hotel Management
8 Jul 2024 by Quennie, Hotel Management
Mabuhay! Mabuhay! Thank you for leaving a lovely review Demi ! We appreciate your kind words towards our service and rest assured that Internet will be better on your next stay. We look forward in having you here again in your home! Salamat Po.
by A verified traveler
Posted 9 Jun 2024
All is good
Comment from Hotel Management
18 Jun 2024 by Quennie, Hotel Management
Mabuhay! Looking forward to welcoming you back soon Ching. Salamat Po
by A verified traveler
Posted 1 Jun 2024
Quiet and friendly
Comment from Hotel Management
9 Jun 2024 by Quennie, Hotel Management
Mabuhay! Your positive feedback means the world to us Brian, and we're thrilled that you enjoyed your experience with us. We hope to have the pleasure of hosting you again in the future! Salamat Po.
by A verified traveler
Posted 18 May 2024
The staff don’t read explicit notes about the details of the specific request (e.g. room next to elevator, queen bed not double and single bed, etc). The wifi is terrible only reaching 0.6 mbps ave. And worst will dc you. The pillows were too stuffed and stiffed.
Comment from Hotel Management
9 Jun 2024 by Quennie, Hotel Management
Mabuhay! We appreciate your honesty and will take your comments into consideration as we continue to improve our service. Please be advised that the room you booked is a double size bed and special request are subject to room availability upon arrival. Should you choose to stay with us again, we hope to provide a more satisfactory experience overall. Salamat Po.
by A verified traveler
Posted 6 Apr 2024 on Hotels
The shower faucet does not completely close when you turn on the shower head.
Comment from Hotel Management
11 Apr 2024 by Quennie, Hotel Management
Mabuhay! Thank you for bringing your recent experience to our attention. We sincerely apologize for the issues you encountered during your stay at our hotel. Your feedback is invaluable to us as it helps us identify areas for improvement. Salamat Po.
