Ratings based on 231 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
The bath water was warm not hot. The coffee was warm water and the person that check us in all her teeth were rotten. Won’t stay there agsin
Comment from Hotel Management
25 Sep 2024 by GM, Hotel Management
Hello Barbara,Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We'll address the issues with the bath water and coffee to ensure better quality in the future. Your comments about the check-in experience are concerning, and we will look into that as well. We appreciate your input and hope you'll consider giving us another chance.
by A verified traveler
Posted 6 Sep 2024
For what its worth, its an ok place for a rest but not for an extended stay.
Comment from Hotel Management
25 Sep 2024 by GM, Hotel Management
Hello Sarah,Thank you for your review! We’re glad you found it to be a decent spot for a short rest. We’re always looking for ways to improve, so if you have specific suggestions for extended stays, we’d love to hear them. We hope to welcome you back in the future!
by A verified traveler
Posted 31 Aug 2024
The room assigned had an odor. Requested another room. That room was a little better.
Comment from Hotel Management
30 Oct 2024 by GM, Hotel Management
Dear Sarah,Thank you for your feedback. I sincerely apologize for the odor issue in your initial room. I’m glad we were able to provide you with an alternative, but I appreciate your understanding. Your comfort is important to us, and we will address this matter to ensure a better experience for future guests.We hope to welcome you back for a more enjoyable stay!Best regards,GM
by A verified traveler
Posted 24 Aug 2024
Customer service was good. Need to repair bottom of room doors on first floor. Rooom was very clean
Comment from Hotel Management
25 Sep 2024 by GM, Hotel Management
Dear Roy,Thank you for your feedback! We're happy to hear that you appreciated our customer service and found your room clean. We’ll definitely look into the door repairs on the first floor to enhance our guests’ experience. We hope to see you again soon!
by A verified traveler
What a joke
Posted 20 Aug 2024 on HotelsWell, I moved from out of state and had been driving a moving truck trailering a car for 8 hours that day. My reservation had been made a week in advance. I got there about 1030p and was told they didn't have my reservation and only 1 room left that someone else rented that day. Showed the printed confirmation, still nothing. She called her manager and asked what to do and I was told there same thing, take it up with hotels.com. called the lady who booked that day to see if she was coming and yes, so no room for me. I was livid. Had to get back on the road and find elsewhere. In that town, there's 3 options and 1 doesn't allow pets, so I had to go pay more at the other place. I was so tired when I finally got in my room, I ate a little, zonked out til am, got back on road to my new home. I called hotels.com and explained all this and was told they would investigate and allow 3 business days. 2 days and I got email that this property wasn't willing to do anything for me due to their policies. Well guess what? I'll go with any other booking agency other than you in the future. I won't be left room less again.
by A verified traveler
Posted 14 Jul 2024
by A verified traveler
Good hotel
Posted 11 Jul 2024 on Hotelsby A verified traveler
Posted 8 Jul 2024
by A verified traveler
Posted 26 Jun 2024 on Hotels
by A verified traveler
Posted 21 Jun 2024 on Hotels
Linens were clean, carpet was old and warm down. Walls were old, dirty
