Ratings based on 98 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2023 on Hotels
by A verified traveler
Great room, underwhelming breakfast.
Posted 29 Oct 2023 on HotelsFriendly staff, big room with clean bathroom. Let down by an underwhelming ‘complementary’ breakfast with nothing left an hour before the end of service. All juices and pastries had vanished. Allowed only one bacon or sausage roll each which consisted of literally one sausage and one bacon rasher.
Comment from Hotel Management
6 Nov 2023 by Barbara, Hotel Management
Thanks for your kind and lovely words, Rob! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara
by A verified traveler
Posted 25 Sep 2023
Amazing room size.
Great bathroom.
Nice and quiet for location.
by A verified traveler
Posted 31 Aug 2023 on Hotels
Comment from Hotel Management
12 Sep 2023 by Ava, Hotel Management
Hi, Zoe! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Ava
by A verified traveler
Posted 21 Aug 2023
Fiendly staff, clean facilies, comfy bed, lack of staff at breakfast the poor lady was run ragged.
Dirty carpets, no aircon but most importantly no windows in the rooms.or corridors which were like a maze and it felt like you were trapped in ikea.
by A verified traveler
Posted 7 Jul 2023
Comment from Hotel Management
29 Jul 2023 by Eva, Hotel Management
Hi, Tina! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Eva
by A verified traveler
Posted 25 Jun 2023 on Hotels
Comment from Hotel Management
15 Jul 2023 by Barbara, Hotel Management
Sorry for the inconvenience, Dawn! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara
by A verified traveler
Posted 21 Jun 2023 on Hotels
Comment from Hotel Management
15 Jul 2023 by Noah, Hotel Management
Thank you for your appreciation, D! We hope to give you a consistent service every time. Regards, Noah
by A verified traveler
Posted 20 Jun 2023 on Hotels
Comment from Hotel Management
15 Jul 2023 by Tim, Hotel Management
Thanks for your kind and lovely words, Natasha! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim
by A verified traveler
Terrible, terrible
Posted 17 May 2023 on HotelsWord of advice stay away from room 201 as it’s located right next to the lift and you will not be able to sleep due the lift being in use all through the night,
A member of staff made a comment in regards to the hotels “permanent guests” so make of that what you will
Comment from Hotel Management
24 May 2023 by Ava, Hotel Management
Sincere Apologies, Guest! We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Ava
