Ratings based on 408 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 30 Dec 2024
Front desk service member gave lots of attitude over the use of gift cards. Seemingly a simple transaction, but we were treated poorly upon check out. Eventually it was rectified but was unnecessary. We’ve been several times and it is a Fine resort, but plenty of other options without the snobbiness.
by A verified traveler
Posted 7 Dec 2024
by A verified traveler
Posted 26 Nov 2024
I was billed fraudulently for something that did not take place beside that the experience was perfect.
Comment from Hotel Management
27 Nov 2024 by Mirbeau Management, Hotel Management
As noted on the registration card you signed upon checking in, no smoking of any kind is permitted and if any evidence is found/smelled, a fee will be charged. Two of our managers and the guests in the next room substantiated the claim, as well as evidence found in the room. We also had to keep the room out of order for 2 days in order to air it out. Thank you.
by A verified traveler
Posted 24 Nov 2024
by A verified traveler from Whitman
Posted 18 Nov 2024
Great location to spend a quality time with your other half or friends!
Comment from Hotel Management
20 Nov 2024 by Jim, Hotel Management
Dear Karla,It was a pleasure to have you as our guest and I am glad to hear you enjoyed your stay! Thank you for staying with us and we look forward to seeing you again.Sincerely,Jim JanusasDirector of Guest Services
by A verified traveler
Posted 10 Nov 2024
Great property and spa. Restaurants was excellent also
Comment from Hotel Management
13 Nov 2024 by Jim, Hotel Management
Dear Eric,It was a pleasure to have you as our guest and I hope you enjoyed your stay! Thank you for your comments and thank you for staying with us. We look forward to seeing you again.Sincerely,Jim JanusasDirector of Guest Services
by A verified traveler
Posted 7 Nov 2024
The gardens are beautiful. The service at the bar was great. The rooms seemed a little dark and could use an update. But, I would definitely go back.
Comment from Hotel Management
7 Nov 2024 by Jim, Hotel Management
Dear Christopher,it was a pleasure to have you as our guest and I hope you enjoyed your stay. We appreciate your comments regarding your guest room. Thank you for staying with us and we look forward to seeing you again.Sincerely,Jim JanusasDirector of Guest Services
by A verified traveler
Posted 31 Oct 2024
The outside grounds were meticulously kept. My room was beautiful! I especially liked the outside patio from my room with a little table and chairs. That's where i enjoyed my birthday breakfast! I enjoyed all the birds and the bubbling waterfall sounds. Just exquisite!!
Comment from Hotel Management
1 Nov 2024 by Jim, Hotel Management
Dear Lisa,It was a pleasure to have you as our guest for your special day! I am glad you enjoyed your stay and the Mirbeau gardens. Thank you for staying with us and we look forward to seeing you again.Sincerely,Jim JanusasDirector of Guest Services
