Ratings based on 981 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Nice and quiet
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Lindsey-AGM , Hotel Management
Thank you for your review. I am sorry to hear that you did not enjoy your stay with us. We hope to welcome you back in the future.
by A verified traveler
Posted 28 Dec 2024
Nice curious clean
Comment from Hotel Management
29 Dec 2024 by Lindsey-AGM , Hotel Management
Thank you for your review. I am happy to hear that you enjoyed your stay with us. We look forward to welcome you back again soon.
by A verified traveler
Posted 21 Dec 2024
Terrible customer service!
Comment from Hotel Management
29 Dec 2024 by Lindsey-AGM , Hotel Management
I am sorry that you feel that we did not provide you with good customer service.
by A verified traveler
Posted 16 Dec 2024
I liked just about everything except for the noise people above and beside were very loud kid's overhead stomping and yelling all hours.
Comment from Hotel Management
18 Dec 2024 by Lindsey-AGM , Hotel Management
Thank you for sharing your feedback with us. We apologize for the noise disturbances you experienced during your stay. We will address this issue to ensure a more peaceful environment for our guests in the future. We appreciate your understanding and hope to welcome you back for a more enjoyable experience.
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Lindsey-AGM, Hotel Management
Thank you for your review. I am happy to hear that you enjoyed your stay with us. We look forward to the chance to welcome you back again soon.
by A verified traveler
Posted 9 Dec 2024
I will be requesting a refund. They gave notice that we would have to take a shower before 9am because the water would be off. We were not told until after we paid. Fine, we woke up early to take a shower before 9am. I laid back down to sleep until check out. The loudest drilling started shortly after I fell asleep at 9:20am, this was the final straw for us. I recorded the sound for reference.
Comment from Hotel Management
13 Dec 2024 by Lindsey-AGM, Hotel Management
We apologize for the inconvenience you experienced during your stay with us. We strive to provide a peaceful and comfortable environment for all our guests, and we regret that we fell short in your case. Your feedback is valuable, and we will address the issues you raised to ensure a more pleasant experience for future guests. Please reach out to our management team for further assistance regarding your refund. Thank you for bringing this to our attention.
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Lindsey-AGM, Hotel Management
Thank you for your review. I am glad to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
by A verified traveler
Posted 7 Dec 2024
Great property and the employees were all so nice and friendly
Comment from Hotel Management
8 Dec 2024 by Lindsey -AGM, Hotel Management
Thank you for your lovely feedback! Our team works hard to provide exceptional service, and we are thrilled to hear that you found our employees nice and friendly. We look forward to welcoming you back in the future.
by A verified traveler
Posted 7 Dec 2024
Very nice hotel, very welcoming
Comment from Hotel Management
8 Dec 2024 by Lindsey -AGM, Hotel Management
Thank you for your kind words! We are delighted to hear that you found our hotel welcoming. We hope to have the pleasure of welcoming you back again soon.