Ratings based on 512 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Property was nice. Although the property is listed as no pets, the front desk clerk challenged the legitimacy of a service animal, and against ADA rights, requested paperwork. Upon being informed of ADA rights for a service animal, the clerk went on to try to inform us that there were other customers on the same floor who may voice concern of our service animal and so we may be alerted upon notification from our hotel neighbors. This was extremely insensitive and revealed the lack of training of the hotel staff. Very disappointed.
Comment from Hotel Management
24 Dec 2024 by Kylee S., Hotel Management
Dear Catarina, Thank you for taking the time to share your experience. We do truly apologize for the inconvenience that occurred during your stay. Unfortunately our staff tries to make sure not just employees but other guests are aware of any service animal so that the individual is not being questioned numerous times or having the work provided by such animal interrupted in any form.
by A verified traveler
Posted 16 Dec 2024
Very satisfied
Comment from Hotel Management
21 Dec 2024 by Kylee S., Hotel Management
Dear Rick, Thank you for taking the time to tell us about your experience here at Baymont Inn & Suites Plymouth. Your positive feedback is greatly appreciated!
by A verified traveler
Posted 13 Dec 2024
The staff was very friendly and helpful. We were there to attend the Christmas Market in Elkhart Lake. Enjoyed the holiday decor and convenient location.
Comment from Hotel Management
16 Dec 2024 by Kylee S., Hotel Management
Dear Mary, Thank you for choosing to tell us about your stay with us here at Baymont by Wyndham Plymouth. We are very pleased to hear that our staff was helpful, and that the rest of your stay was exceptional!
by A verified traveler
Posted 3 Dec 2024
It was really nice to check in before arriving (since we had such a long drive to the hotel). The kids loved the pool. Staff were very helpful and friendly. The only issue was that there weren’t many options for breakfast and the coffee was incredibly weak.
Comment from Hotel Management
6 Dec 2024 by Kylee S., Hotel Management
Dear Veronica, Thank you for taking your time to leave a review with us. Your kind words are truly appreciated and we will be sure to pass them along to our staff! As for our breakfast selections we not only follow but go above our Wyndham Brand standards. Thank you again, and we hope to serve you again in the future!
by A verified traveler
Posted 27 Nov 2024
Clean and quiet, easy check in, easy check out!
Comment from Hotel Management
28 Nov 2024 by Kylee S., Hotel Management
Dear David, Thank you for taking the time to leave a review with us. Your positive feedback is greatly appreciated!
by A verified traveler from Muscatine
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Kylee S., Hotel Management
Dear Tom, Thank you for telling us about your experience with us here at Baymont Inn & Suites Plymouth!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Kylee S., Hotel Management
Dear Kevin, Thank you for taking the time to leave a review with us in regard to your recent stay!
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Kylee S., Hotel Management
Dear Yong, Thank you for taking the time to leave a review with us!
by A verified traveler
Posted 13 Nov 2024
I was on the 3rd floor, which was full blown construction, which nobody told me. They were sawing until 7:30 pm at night. No one should have been put on that floor. The smell was horrendous. I have stayed at this property at least 3x before. Won’t be staying again. Very disappointed!
Comment from Hotel Management
14 Nov 2024 by Kylee S., Hotel Management
Dear David, Thank you for taking the time to reach out and tell us about your experience. We do sincerely apologize for this inconvenience during the time of your stay.
by A verified traveler from North Platte
Posted 7 Nov 2024
Great stay
Comment from Hotel Management
8 Nov 2024 by Kylee S., Hotel Management
Dear Jasmine, Thank you for taking the time to leave a review to tell us about your recent stay. Your kind words are truly appreciated!
