Ratings based on 16 Verified Reviews
3.5 Room cleanliness
3.3 Service & staff
3.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Stay away
Posted 19 Oct 2023 on HotelsBooked 2 nights as husband had a stroke and was nearby in hospital. Picture of hotel was good and room said mini bar for use and essentials. Arrived to a building site, hotel was in a building zone and it was horrendous. If we wanted breakfast it would be impossible as there was no restaurant just a hole with concrete posts and no roof. We asked if we could get refreshments as travelling all day to be told there’s a 20 minute walk with a baby through the building site. There was no mini bar just a space in a cupboard where it should be. But funny enough 2 plastic cups.
No lift and had to carry pushchair up a steep flight of steps. Complained and was told we would be refunded as never stopped the second night as it was too bad. Photographs should be consistent with the realistic state of property. Manager of Hotel was unavailable on numerous times to try and sort this abysmal experience
by A verified traveler
Think twice for this hotel
Posted 14 Feb 2023 on HotelsI do not recommend this hotel in cold season unless bring your own stuff, incl. watercooker. This hotel closes at midnight I found out when I phoned to inform about my 1.5 hr flight-delay. Only after strongly insisting 1 staff member stayed untill 00.30hr. I was told there would be no breakfast, although I had make a reservation for it. The room was cold, heating didn't work, radiator ice cold. WiFi didn't work at all, so had to use my phone as hotspot. Television didn't work well, with snowing effects.
Comment from Hotel Management
15 Feb 2023 by hotel, Hotel Management
Dear,Eddy,It was our honour to be our guest,but I am quet disagree with your review:-You should read carefully check in time in the hotel-it is written!-Is anybody confirmed you breakfast?!?!?!?-Who told you-call him,not from the hotel for sure-Heating in the hotel is with AC/Air conditioner/-it is suposed,that our guest has the skills to switch it on/red ON-OFF button on the remote control/-the white one is is for the TVIn the hotel there is free WIFI-everywere,no pass needed!DID YOU SWITCH WIFI ON YOUR PC?It will be our pleasure to be our guest again,as a compliment from the hotel we will provide you 24 h personal servise expecially for you!Take care
by A verified traveler
Posted 18 Oct 2022
the young lady staff was extremely helpful in helping us around the city. deserves a promotion
by A verified traveler
Posted 19 Apr 2022 on Hotels
by A verified traveler
serviceable roomy rooms in ugly part of town
Posted 25 Sep 2020 on HotelsThe rooms are roomy and comfortable. No elevator. No shower curtain. Minimal service. Person at the desk was completely uninterested. No English. Ugly part of town but walking distance of where we needed to go and about 45 minute walk from old town.
by A verified traveler
Plovdiv
Posted 13 Aug 2018 on HotelsThere was no elevator in the hotel and you have to drag your bags upstairs. The additional bed in the room was not very comfortable
by A verified traveler
Posted 24 Jul 2018 on Hotels
by A verified traveler
Posted 12 Jul 2023 on Hotels
by A verified traveler
Posted 7 May 2023 on Hotels
by A verified traveler
Posted 11 Dec 2022 on Hotels
