Ratings based on 178 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2024
Beautiful views and great location
So close to the most beautiful hiking trails I have ever experienced
The breakfast was wonderful and the service was exceptional
Comment from Hotel Management
3 Nov 2024 by Hotel Jezero, Hotel Management
Dear Steve, thank you for choosing Hotel Jezero for your stay in the Plitvice Lakes, and a special thank you for your excellent review. We are glad that you enjoyed both the beauty of the Plitvice Lakes and the accommodation in our hotel. We will be honored to host you again. Best regards, Hotel Jezero
by A verified traveler
Posted 30 Sep 2024
Reception staff were friendly.
Comment from Hotel Management
3 Nov 2024 by Hotel Jezero, Hotel Management
Dear Elaine, thank you for booking hotel Jezero and for your feedback. We are happy to hear your great comments, they motive us to keep up the good work. We are looking forward to seeing you again. Warm regards, Hotel Jezero Management
by A verified traveler
Posted 28 Sep 2024
The staff and location made the stay enjoyable. The hotel is pretty basic but offered all that was need. The staff did a great job at check-in and helped us with tickets to the lakes upon arrival rather than waiting a day - weather was bad for the day we had booked.
Comment from Hotel Management
3 Nov 2024 by Hotel Jezero, Hotel Management
Dear David, thank you for choosing hotel Jezero. We are glad to read your positive impressions regarding our staff. It’s very encouraging to know that the hard work from our staff is recognized by the hotel guests. Until your next visit we are sending you kind regards. Hotel Jezero Management
by A verified traveler from Glendale
Posted 26 Sep 2024
Great location at Plitvice Lakes. Short walk to the park entrance. Comfortable room.
Food and service in the a la carte restaurant was poor.
Comment from Hotel Management
3 Nov 2024 by Hotel Jezero, Hotel Management
Dear Raymond, thank you for choosing hotel Jezero and for sharing your experience with us. While we are happy to hear you were satisfied with location, we are sorry to hear we didn’t meet your expectations in regarding to hotel restaurant. We value every comment from our guests and use them to constantly strive to improve our guests experience. Warm regards, hotel Jezero Management
by A verified traveler
Posted 26 Sep 2024
Great location to see the falls from.
Comment from Hotel Management
3 Nov 2024 by Hotel Jezero, Hotel Management
Dear Cecelia, thank you for choosing hotel Jezero and for your eveluation. We are glad to read your positive impressions regarding hotel location. We are looking forward to seeing you again. Warm regards, Hotel Jezero Management
by A verified traveler
Posted 26 Sep 2024
Room is nice and close to entrance 2 of the park.
Comment from Hotel Management
3 Nov 2024 by Hotel Jezero, Hotel Management
Dear Nga Yee,thank you very much for this fantastic rating. We hope that you will be our guests again, and until then we send you our best regards. Hotel Jezero Management
by A verified traveler
Posted 12 Sep 2024
A nice hotel in a great location, close to lakes. The food was very good and the breakfast buffet was wonderful start to the day. No air conditioning though.
Comment from Hotel Management
3 Nov 2024 by Hotel Jezero, Hotel Management
Dear Stephanie,thank you very much for this fantastic rating. We hope that you will be our guests again, and until then we send you our best regards.Hotel Jezero management
by A verified traveler
Posted 13 Aug 2024
Old and run down , staff attitudes variable
Comment from Hotel Management
19 Aug 2024 by Hotel Jezero, Hotel Management
Dear Gerard, thank you for choosing hotel Jezero and for sharing your experience with us. We value every evaluation from our guests and use them to constantly strive to improve our guests experience. Warm regards, hotel Jezero
by A verified traveler
Posted 4 Aug 2024
If you’re going to national park Great hotel. Buy park pass for 1 day and hotel gives you second day free. Most people don’t know this . Great breakfast too
Comment from Hotel Management
19 Aug 2024 by Hotel Jezero, Hotel Management
Dear Julie, thank you for your great evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Hotel Jezero, Hotel Management
Dear Kenneth, thank you for your very good evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.
