Ratings based on 29 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from London
Posted 15 Jan 2023
We had bats living in our roof, apparently knowingly by the owner (they built a house for them on the near cabin and they migrated to ours). We had to go to bed and sleep with constraint scratching and sliding noises, that was terrible.
When we brought it to the attention of the team, they didn’t even bother apologising.
The dinning experience over dinner and breakfast was terrible - worst service I’ve seen for a while and average food (it’s quite expensive considering its surroundings). Stay away!
The place itself is beautiful, well equipped and has nice facilities, it’s a shame that the staff is so untrained.
by A verified traveler
A gem with an amazing view (and great restaurant)!
Posted 15 Mar 2020 on HotelsThis is a wonderful place to stay in Plett, and every room has amazing views and is tastefully decorated. Great food, great service, great rooms, great views.
by A verified traveler
Posted 2 May 2019 on Ebookers
by A verified traveler
My Favourite Plett Hotel
Posted 14 Jan 2019 on HotelsAbsolutely amazing. Lovely rooms overlooking a lagoon with fabulous interior decorating making a really wonderful ambience. Service is excellent and position is good too. This is my second stay (first in the new rooms); I would definitely stay here again.
by A verified traveler
Beautiful and so comfortable
Posted 11 Nov 2018 on HotelsEmily Moon is just perfect. The rooms are so comfortably we barely wanted to leave them, particularly the fantastic bathroom and stunning view from each balcony. Nevertheless the restaurant is superb, and all the staff are so friendly - we felt so at home and wished we could have stayed longer.
by A verified traveler
Posted 3 Nov 2018 on Orbitz
Lovely spot and gorgeous sunset view. Good restaurant. Was surprised they did not recognize or do anything special for our honeymoon however
by A verified traveler
African themed lodge with great views
Posted 25 Mar 2018 on HotelsSecluded location with great views over the valley and river. Great breakfast on the terrace. Rooms are suite style in lodges and have great facilities.Quirky ambience with african theme
Recommended
for Everyoneby A verified traveler from Reigate, Surrey
A Small piece of heaven
Posted 12 Jan 2018“To travel hopefully is better than to arrive” so the saying goes. But our arrival at Emily Moons blew this theory out of the water!
From the attractive entrance we knew we had chosen somewhere special and the warm welcome at Reception confirmed this. We were shown to our river lodge which was spacious,beautifully furnished and luxurious with so many thoughtful touches that it’s hard to list them all. Candles, pool/beach towels in a basket we could take with us on a day out, umbrellas, a torch, and plentiful supplies in the bathroom as well as fresh milk in the fridge, replenished daily. Oh, and the view! The lodges have been cleverly positioned so none are overlooked. From your balcony deck The Bijou river winds seaward providing ever changing bird life with each tide. So that’s the accommodation. Now to the food. Breakfast is two fold and plentiful. You can order a selection of cooked breakfasts and also there is a bountiful buffet full of every type of fruit, cereal, fresh bread, jam, muffins, mini quiche to suit all tastes. As a guest you are automatically reserved an evening table at Emily’s restaurant. If you wish to dine elsewhere or in Simon’s bar above, where they serve tasty wood fired pizzas, they will release your table for resale. The Food is top notch and the staff are fantastic. We loved every minute of our stay here. Thoroughly recommend.
Recommended
for Everyoneby A verified traveler from Oakland, CA
Fantastic spot!
Posted 13 Nov 2017Stunning hotel with lots of character and refined details. Luxurious, spacious rooms with beautiful views of Bitou River. Friendly, professional service.
Recommended
for Everyoneby A verified traveler
Favorite place in S. Africa!
Posted 7 Jul 2017 on Orbitz
Pros: Cozy staff. Great food. Staff were amazing.
We loved our time at Emily Moon. Way too short. Staff went out of their way to help us on multiple occasions.
