Ratings based on 982 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
The property was dirty and smelled bad. I changed rooms and that room had an order. the furniture was old and not clean.
by A verified traveler
Posted 30 Nov 2024
Rooms were a good size and everything was nice and a good value. Staff was nice and the brand and culture are understated but at a higher level than expected at this price point. Nice amenities including free decent breakfast and free washer and dryer facilities for laundry.
by A verified traveler
Posted 25 Nov 2024
Always stay here when my job brings me to the area great breakfast plenty of protein for diabetics, comfortable beds and clean rooms and full kitchens for decent price. What else can you say?
Comment from Hotel Management
26 Nov 2024 by Larkspur Landing Pleasanton, Hotel Management
Thank you for always choosing to stay with us, Dennis! We are glad to hear our guests enjoyed their stay! We look forward to hosting your next visit to the area!
by A verified traveler
Posted 25 Nov 2024
It’s a quiet place with quick availability. Rooms are dated and so are carpets.
Comment from Hotel Management
26 Nov 2024 by Larkspur Landing Pleasanton, Hotel Management
Our sincerest apologies about your most recent stay with us. Ensuring our guests have an exceptional stay is our top priority, and we deeply regret any shortcomings in your experience. Your feedback is invaluable, and we are dedicated to striving for excellence in the future. Thank you once again for your understanding.
by A verified traveler
Posted 23 Nov 2024
noisy appliances made it difficult to get rest. Would not stay here again or recommend it.
Comment from Hotel Management
23 Nov 2024 by Larkspur Landing Team, Hotel Management
Our sincerest apologies about your most recent stay with us. Ensuring our guests have an exceptional stay is our top priority, and we deeply regret any shortcomings in your experience. Your feedback is invaluable, and we are dedicated to striving for excellence in the future. Thank you once again for your understanding.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Larkspur Landing Team, Hotel Management
Lilyana, thank you for staying with us! Always glad to hear our guests enjoyed their stay! We look forward to hosting your next visit to the area!
by A verified traveler from Santa Rosa
Posted 17 Nov 2024
Love the place.
Comment from Hotel Management
18 Nov 2024 by Larkspur Landing Team, Hotel Management
Thank you for staying with us, Dang! We're glad you enjoyed your stay and look forward to hosting your next visit to the area!
by A verified traveler
Posted 4 Nov 2024
Clerk who checked us in was friendly as she could be and the room was pleasant, but all the stairways we went through, after we checked in and took the elevator up, were cluttered with trash.
Comment from Hotel Management
4 Nov 2024 by Larkspur Landing Team, Hotel Management
Thank you for staying with us. We apologize our hotel and service has left you disappointed. Our number one goal is to always make sure we exceed our expectations when providing valuable service to our guests. We appreciate the feedback and will work hard to do our best in the future. Again, our sincerest apologies.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Larkspur Landing Team, Hotel Management
Thank you for staying with us, Thomas! We're glad you enjoyed your stay!
by A verified traveler
Posted 31 Oct 2024
10 out of 10. Friendly and helpful staff. The room wasn’t fancy but had everything I needed in a hotel room. I will definitely stay there when I come back.
Comment from Hotel Management
31 Oct 2024 by Larkspur Landing Team, Hotel Management
Dmitri, thank you for staying with us! We are glad you enjoyed your stay and look forward to hosting your next visit to the area!
