Ratings based on 958 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Very clean and nice hotel
by A verified traveler
Posted 19 Nov 2024
Very good
Comment from Hotel Management
19 Nov 2024 by Sonesta Hotel Team, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at Sonesta Select Pleasant Hill! We're thrilled to hear that you had a very good experience with us.Your satisfaction is our top priority, and we're always striving to provide exceptional service and comfort. If there’s anything specific that stood out to make your stay enjoyable—or even areas where we can elevate your experience further—please don’t hesitate to let us know.We hope to welcome you back soon for another wonderful stay. Thank you again for choosing Sonesta Select Pleasant Hill!
by A verified traveler
Posted 18 Nov 2024
I liked the gym very much. I also liked the shopping across the street. I did not like the front desk person who checked me in, she was not helpful. Lastly, there was a large cockroach in the hallway. That was unfortunate.
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear Ellen,Thank you so much for the feedback. We are so happy to know that our prime location was perfect for your needs. That being said, we're sorry to hear about any service or cleanliness concerns during your time with us. It's always our goal to ensure that our guests have a seamless experience, so we will be sure to discuss your comments internally and make changes where necessary. Please consider giving us another chance soon; we're confident that we can impress you and change your perceptions.
by A verified traveler
Posted 8 Nov 2024
Very clean staff very nice very quiet if you are not on the traffic side and close to things.
Comment from Hotel Management
8 Nov 2024 by Sonesta Hotel Team, Hotel Management
Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed your stay with us and appreciated our clean accommodations and friendly team. We're glad our quieter rooms offered a peaceful environment for your relaxation, and it's great to know you found our location convenient to nearby attractions.We look forward to welcoming you back soon for another restful visit!
by A verified traveler
Posted 8 Nov 2024
It was good!
Comment from Hotel Management
8 Nov 2024 by Sonesta Hotel Team, Hotel Management
hank you for sharing your feedback! We’re so glad to hear you had a good stay with us. If there's anything we can do to make your next visit even better, please let us know – we're here to make every stay as enjoyable as possible.We hope to welcome you back soon!
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Sonesta Hotel Team, Hotel Management
Thank you for your feedback. We are glad to hear that you enjoyed your stay with Sonesta Select Pleasant Hill. Please visit us again,
by A verified traveler
Posted 3 Nov 2024
Staff was very nice and helpful!
Comment from Hotel Management
4 Nov 2024 by Sonesta Hotel Team, Hotel Management
Thank you for staying at Sonesta Select Pleasant Hill. We are glad to hear your stay was comfortable and the staff was accommodating. Please visit us again.
by A verified traveler
Posted 1 Nov 2024
The hotel manager was awesome
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
Dear John,Thank you for your kind words. It's wonderful to hear our manager made such a positive impact on your stay. Exceptional service is at the heart of our commitment, and knowing that our manager stood out truly means a lot. Your feedback is greatly appreciated, and we look forward to welcoming you back to Sonesta Select Pleasant Hill.
by A verified traveler
Posted 31 Oct 2024
Just great hotel and very clean for the price you pay! Such a great deal. Hotel is very sleek and modern and clean inside out . Amenities are all simple but a necessity. Rooms are soundproof too. Our favorite place to relax.
Comment from Hotel Management
31 Oct 2024 by General Manager, Hotel Management
Dear Aileen,Thank you for your fantastic review of Sonesta Select Pleasant Hill! We're thrilled that you found our hotel a great deal and appreciated our contemporary design and high standards of cleanliness. It’s also lovely that you enjoyed our peaceful atmosphere. We look forward to welcoming you back to your favorite place to unwind!
by A verified traveler
Posted 29 Oct 2024
Clean and safe. Rooms were comfortable!
Comment from Hotel Management
29 Oct 2024 by Guest Relations, Hotel Management
Dear Randy,We were happy to provide you with clean, safe accommodations, and we're glad you enjoyed your visit. The next time you're in town, please come back to see us at Sonesta Select Pleasant Hill.
