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Viva Azteca by Wyndham, A Trademark All Inclusive Resort

4.0 star property
Beach spa retreat walking distance from Playacar Golf Club

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Outdoor pool, pool umbrellas, sun loungers
Exterior
Premium bedding, in-room safe, individually decorated, desk
Exterior
4 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
The price is P21,031
P25,563 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

Premium bedding, in-room safe, individually decorated, desk

Accessible Garden View, 1 Queen Bed, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Premium bedding, in-room safe, individually decorated, desk

Superior Garden, 1 King Bed, Non-Smoking

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, individually decorated, desk

Superior Pool, 2 Queen Beds, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, individually decorated, desk

Superior Ocean, 2 Queen Beds, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 42.69 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Pool, 1 King Bed, Non-Smoking

Premium bedding, in-room safe, individually decorated, desk

Superior Pool, 1 King Bed, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, individually decorated, desk

Superior Garden, 2 Queen Beds, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 34.65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Pool View

Premium bedding, in-room safe, individually decorated, desk

Room Superior With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, individually decorated, desk

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With Pool View

Premium bedding, in-room safe, individually decorated, desk

Room Superior With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, individually decorated, desk

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 1 min drive - 0.4 km
  • Quinta Avenida - 4 min drive - 2.0 km
  • Xplor Theme Park - 11 min drive - 8.0 km
  • Mamitas Beach - 11 min drive - 3.4 km
  • Xcaret Eco Theme Park - 15 min drive - 8.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Rosa Roja - ‬9 min walk
  • ‪Occidental Allegro - ‬2 min walk
  • ‪Pool Bar - ‬10 min walk
  • ‪Don Rafael - ‬4 min walk
  • ‪Miyagi - ‬11 min walk

About this property

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Upscale all-inclusive resort near Quinta Avenida
Located close to Playacar Golf Club and Mamitas Beach, Viva Azteca by Wyndham, A Trademark All Inclusive Resort provides an adjacent golf course, a poolside bar, and a terrace. This resort is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Indulge in a body wrap, a deep-tissue massage, and a body scrub at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. The gym offers Pilates classes and yoga classes; other things to do include beach yoga, windsurfing, and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Water sports equipment, smoke-free premises, and scooter rentals
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 339 individually decorated rooms feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch Smart TVs with cable channels
  • Furnished balconies or patios, mini fridges, and daily housekeeping

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • El Cenote
  • El Nopal
  • II Palco
  • Xul Ha

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bodyboard
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Padel
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Windsurfing

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,534 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests at this property also have access to the resort facilities of neighboring property Viva Maya By Wyndham.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

As of Nov 23, 2024, prices found for a 1-night stay for 2 adults at Viva Azteca by Wyndham, A Trademark All Inclusive Resort on Nov 24, 2024 start from P 21,031.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viva Azteca by Wyndham, A Trademark All Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Self parking is free at this property.

What time is check-in at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Check-out is at noon.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, kayaking, sailing, and more.

Where is Viva Azteca by Wyndham, A Trademark All Inclusive Resort located?

Located in Playacar, this beachfront resort is next to a golf course and within 3 mi (5 km) of Quinta Avenida, Playacar Golf Club, and Mamitas Beach. Xplor Theme Park and Gran Coyote Golf are also within 6 mi (10 km).

Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 444 out of 1006 reviews" "
Rating 8 - Good. 324 out of 1006 reviews" "
Rating 6 - Okay. 156 out of 1006 reviews" "
Rating 4 - Poor. 48 out of 1006 reviews" "
Rating 2 - Terrible. 34 out of 1006 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tricia I

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the area. We can walk around outside the resort and we know its safe. Nice resort, quiet and relaxing. Beaches are wonderful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, small resort, very easy to get around, beautiful beach, very clean
Stayed 10 nights in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The buffet food was luke warm
Stayed 5 nights in Nov 2024

10/10 Excellent

Morgan, Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All-inclusive goes a long way at this property. The staff are so friendly and helpful, the activities and drinks included were amazing, and the sous chef and dining staff went out of their way to make sure we were accommodated due to dietary restrictions. We had the most amazing experience. We would absolutely stay here again.
Stayed 7 nights in Oct 2024

8/10 Good

Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff, service and food were all wonderful. I was not able to get wifi in my room 1140 and had problems getting hot water in the shower. Other than that, an excellent experience.
Stayed 7 nights in Oct 2024

6/10 Okay

Sergey

Liked: Cleanliness
Stayed 9 nights in Sep 2024

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I went for 5 days and 4 nights to the Viva Azteca. We went in September which is the slow season and ended up getting a free upgrade on our room to an ocean view. It was beautiful!! The room was wonderful, clean, and the bed was very comfortable!! The buffet food was ok, but it wasn't fantastic. The best restaurants were the Italian and the Japanese restaurants in our opinion! We didn't have to make reservations, but it was because of the time of year we went. The beach and pool area were amazing!!!!! The entire staff was EXTREMELY accommodating. Also found out after we got there if you book the Viva Azteca you get access to the Viva Maya but if you book at the Maya you do NOT get access to the Azteca. So we were able to explore 2 resorts. A lot of fun overall
Stayed 4 nights in Sep 2024

8/10 Good

Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El sitio está bien por el precio. Siento que en cierto aspecto está algo anticuado, creo que necesita una reforma. Las habitaciones en específico. El grupo de limpieza también debería limpiar aún más las habitaciones. En una ocasión la persona que limpió la habitación olvidó hacer la cama por completo y también olvidó dejarnos papel higiénico. Llamamos a recepción y nos llevaron 2 rollos. La comida de desayuno es muy regular, nada excepcional. Aparte de eso esta bien por el precio supongo. Para la próxima buscaremos otro sitio aunque paguemos más.
Stayed 5 nights in Oct 2024

10/10 Excellent

Javier, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estubo muy bien.. Muy satisfecho con todo... La playa,la comida,el area,los servicios,la atencion. La amabilidad..
Stayed 6 nights in Oct 2024

8/10 Good

Roberto Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff . Always good Vibes!!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Jonathan, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all a great experience
Stayed 12 nights in Sep 2024

8/10 Good

Salvador

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that bothered me was the man at the entrance when we arrived , he was very persistent on making me purchase the time shares. He was on me every day and I had told I was not interested. He was very annoying !!!!
Stayed 6 nights in Sep 2024

10/10 Excellent

Henri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome.i will recommend this resort to all my family and friends..
Stayed 7 nights in Sep 2024

4/10 Poor

Gerard Spencer

Stayed 9 nights in Jul 2024

10/10 Excellent

Ricardo M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and kindness
Stayed 7 nights in Aug 2024

8/10 Good

william

Traveled with family
Liked: Cleanliness, amenities
location and beach
Stayed 8 nights in Aug 2024

6/10 Okay

Hay-Won

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I really wanted to like V,Azteca. But there were so many uncertainties and misinformation(or lacking information) b4 and during the trip. I called the resort prior to my visit to ask if there was a tennis pro who could give me tennis lessons. They said, no pro, but i can play tennis. Found out there isn't a tennis court in V.Azteca, but there is one(although i didn't confirm it) at V.Maya which i have access to(10 min walk from Azteca). I didn't know i had access to Maya until I arrived Azteca which is weird bc i would think it's a selling point. The person i spoke to also said they didn't have bikes, but they did. It was also nightmare coordinating with the car pick up service that Azteca recommended. I would NOT recommend Kuluba car services to anyone. It was pulling teeth to confirm reservation of the pick up and the person wasn't there to pick me up when i arrived for about an hour. BAD start to the holiday. Then V.Azetca told me that I am able to only dine in the reservation required restaurants only 2 evenings out of the 5 evenings I'm there, which means I had to have breakfast, lunch and dinner at the same buffet cafeteria for days on end. The food was mediocre at best.The room really needs to be refurbished as the feeling was overall 'motel in a highway' qlty. They provided Shampoo and Bathgel ONLY and NOTHING else. We found cockroaches in the room and the bathroom during our stay. Again, I tried hard to look at the good parts, but it was very challenging.
Stayed 5 nights in Aug 2024

2/10 Terrible

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No ac
Stayed 6 nights in Aug 2024

8/10 Good

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice small resort,very clean- wonderful staff! buffet is so so.. staff at the reception is not too welcoming.. and not so happy to serve you However ,the experience was nice, charming!
Stayed 9 nights in Aug 2024

10/10 Excellent

Maria Delma Des

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time at Viva Azteca during our recent stay. The hotel is in a great location, just a short walk from the beach. Our room was clean, comfortable The staff were incredibly friendly and attentive, making us feel welcome from the moment we arrived. The food was delicious, with a great variety at the restaurant. We especially enjoyed the fresh seafood and the breakfast buffet. The pool area was perfect for relaxing. Overall, Viva Azteca exceeded our expectations, and we highly recommend it for anyone visiting Mexico. We’ll definitely be back!
Stayed 6 nights in Aug 2024

10/10 Excellent

Frank

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cosy resort. Good food.
Stayed 6 nights in Aug 2024

10/10 Excellent

Dimy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What would make this possibly outstanding as if air conditioning was put in the buffet dining area. Some days it was very difficult to eat there as it was extremely hot
Stayed 7 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good if I can recommend that you make the buffet dining area air conditioned that would make your property outstanding
Stayed 7 nights in Aug 2024