Ratings based on 2,304 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
The resort was amazing in all areas. I would highly recommend t and will stay again if we return to this area.
by A verified traveler
Posted 4 Dec 2024
We travelled for a family vacation with our immediate family and extended family. We were a party of 20 raining in age from 16 months to 65 years.
This hotel was perfect for everyone!
The rooms were spacious and comfortable.
The property was large enough to have excellent amenities but totally walkable from room to dinner to pools to beach.
Food was excellent and the staff at the hotel were amazing.
The grounds were immaculate (pool area, beach, rooms, pool washrooms, restaurants were all super clean)
The resort said they were sold out but it didn’t seem overcrowded or crazy busy.
We were always able to find loungers by the pool with no problem
Entertainment was great every evening and lots to keep busy with during the day as well.
We loved being able to walk easily (by beach or street) to the shops in Playacar and also to Playa Del Carmen. The location was so perfect.
Absolutely recommend this resort to anyone.
by A verified traveler from Tustin
Posted 3 Dec 2024
Needs to improve the quality and variety of food for a top hotel. The meat was dried, some of the desserts didn’t taste fresh and some vegetables over cooked. We have been in different high end hotels and the food was not as expected in this Riu Palace Riviera Maya. Other than that, everything was very nice.
by A verified traveler from CORONA
Posted 2 Dec 2024
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 2 Dec 2024
Great property!
by A verified traveler
Posted 1 Dec 2024
Everything is good
by A verified traveler
Posted 1 Dec 2024
