Ratings based on 41 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bakersfield
Posted 5 Dec 2024
Amazing views
by A verified traveler
Posted 19 Sep 2024
Our stay at Espuma was spectacular. The luxury suite was top notch and a good value for a more upscale experience. Luis was always there to make suggestions for how we spent our time for the local experience. The staff was very friendly and helpful at all times. They personally took care of our transportation into Zihuatanejo and the airport rides as we needed them. We were there for a full week and would recommend their hotel to anyone. I will be referring friends. Thanks again!
by A verified traveler
Posted 30 May 2024 on Hotels
by A verified traveler
Posted 22 May 2024
The service was exceptional, especially Luis and Victor.
by A verified traveler
Posted 10 May 2024
My stay here was simply amazing! The staff was incredibly friendly, very attentive and always went the extra mile! The room was small but lovely and the terrace view was beautiful. The pool was more of a plunge pool but was perfect since the property only has 4 rooms. The place was super quiet & private with spectacular views from the restaurant on-site!
by A verified traveler from MIAMI
Posted 17 Apr 2024
Outstanding customer service and 5 stars facilities and amenities. Internet was 300 Mbps down & over 300 Mbps upload speeds. Great location and views.
by A verified traveler
Posted 11 Feb 2024
Incredible views from all over the hotel. The staff was incredible. They treated us so well. Our room was gorgeous and had everything we needed. One of the best stays of my life. Would have loved to spend a month there.
by A verified traveler
Posted 30 Jan 2024
Simply great.
Not good if you need beach front or sand or lots of activities. But great for peace and quiet.
by A verified traveler
Posted 20 Mar 2023
The staff was "over the top" helpful and VERY friendly. It was our first time to Zihuatenajo and we thoroughly enjoyed our stay. The room was spacious with incredible views and very comfortable. The hotel was immaculate with a delicious breakfast included every morning. We would definitely recommend this place. Steve and Anthony
by A verified traveler from Edmonton
Posted 12 Jan 2023
My wife and I stayed at the Espuma Hotel and Restaurant for eight days. We had a wonderful experience. We travel a lot and we have never had such wonderful and nice staff, from the person who greets you at the entrance of the hotel and restaurant, to the cleaning staff, waiters and waitresses in the restaurant, Omero who is responsible for security, and the wonderful Manager Alonso. His service in all areas is not just to please you but to help you in every way. What we find amazing is that each person greets you with a smile from their hearts. Also, the view from the hotel rooms to the restaurant is spectacular and we thoroughly enjoyed our meals. Thank you for your exceptional work and dedication. We look forward to our return to the Espuma hotel and restaurant. ted and Alma