Ratings based on 166 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Mar 2024 on Hotels
by A verified traveler
Posted 13 Mar 2024
The food was absolutely horrific paid extra for half board end up not eating the food looked and tasted really bad
by A verified traveler
Posted 20 Jan 2024 on Hotels
Lovely stay, staff were fabulous, great pool area.
by A verified traveler
Posted 14 Nov 2023
Need to offer free access to the room safe.
by A verified traveler
Posted 12 Oct 2023
Everything perfect thank you so much.
by A verified traveler
Posted 28 Feb 2023
Liked the buffet, the room, view from the room
Comment from Hotel Management
1 Mar 2023 by Guest Relation Team Hotel Caseiro 4*, Hotel Management
Dear Mariana,Thank you for your review Mariana. We are very glad to know from you had a good stay with us and received excellent service from the staff. Great also that you enjoyed good food and had a lovely holiday with us. We look forward to having you back!With Kind Regards
by A verified traveler
Posted 22 Jan 2023
The Casario was one of the best I have stayed at in a long while. The staff was exceptional . Food excellent, value very good, nightly entertainment great. Sauna great. Oh, did I happen to say that the staff all were AMAZING!!! Thanks Casario see you again soon
Comment from Hotel Management
23 Jan 2023 by Guest Relation Team Hotel Caseiro 4*, Hotel Management
Dear Ron,Thank you for posting a review and dedicating your time. We are delighted that overall you enjoyed your stay and great service from the staff. Your kind words about the staff will be shared.We hope to welcome you back again in the future.
by A verified traveler
Posted 27 Mar 2022
Went to this hotel mid March booked half board and couldn't have been more pleased with the food selection. The hotel was very clean and well located for everything.
Amazing views from the roof top sunbathing area.
Comment from Hotel Management
6 Apr 2022 by pedro quintero, Hotel Management
Hola
thanks for your sweet comment,, we feel happy our visitors, enjoy at our hotel
hope to meet you again
by A verified traveler
Posted 14 Oct 2021
Very clean and good equipped property, really all you need for holidays.
by A verified traveler
Good venue but some improvements needed
Posted 15 Sep 2021 on HotelsService in restaurant & bar excellent - very attentive - Alexis in particular was great. Swimming pool area and equipment was in excellent condition - very comfortable & relaxing. Good variety of food, especially at dinner but breakfast could be better.
Things that could improve are around the information given at the time of check-in. Nothing advised about different dinner timings (they have have sittings but we were not informed until Day 4), opening times of facilities, rooftop facilities, entertainment etc. All in all a very poor initial experience.
With regards the cleanliness of the room, this could be better -more attention to detail required.
