Ratings based on 30 Verified Reviews
3.9 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Apr 2024
great location, the owner is amazing. that patio is life
by A verified traveler
Nice and quite place.
Posted 21 Nov 2023 on HotelsNice and quite place, close to the beach.
Comment from Hotel Management
22 Nov 2023 by Shaun , Hotel Management
Thanks for your succinct summary of our hostel. We keep it quiet so that you can get your energy for the partying you will do just down the street.
by A verified traveler
Posted 28 Mar 2023
Location is superb. Next to ferry terminal and close to ADO bus station. It's right on the ocean, near 5th avenue yet quiet at night. Great staff, all very friendly and accommodating. The pet dogs are friendly and low energy and very cute.
Guest access to full kitchen and use of common refrigerator. Free coffee in the morning and free drinking water 24/7.
The outdoor deck overlooking the ocean is amazing and a great hangout spot to meet other guests. All in all a wonderful experience.
Comment from Hotel Management
8 May 2023 by Shaun, Hotel Management
Thanks for being a great guest and we will see you soon
by A verified traveler from Sunrise
Posted 6 Mar 2023 on Orbitz
Love the location - right on the beach and directly beside the ferry pier. Very quiet location as well. A little difficult to locate, but the friendly locals are there to help.
The staff is very friendly and are native english speakers. They accomodated us early and were always very polite. Internet is free, but the parking situation for those who have a car could be improved.
Other than the lack of a tv for entertainment (booked the private room) the accomodations were pleasant. The bed was much more comfortable than most hotels we stay in, the water was hot, but the bathroom drain wound up filling the room with a foul smell of sewage. A drain stop or weekly clean-out of the drain with bleach would go a long way. Other than that would certainly stay again as you cant beat this location for the price :)
Comment from Hotel Management
15 Mar 2023 by Shaun, Hotel Management
Thanks for your comments. When you arrived, and now, there is a drain stop in your shower, and the drains are cleaned with bleach between guests.
by A verified traveler
Posted 11 Feb 2023
Excellent location next to 5th avenida, outlets and the Cozumel ferry. The rooms are kind of old however clean. The entrance is in the back of the 711 liquor store and Señor Frog's. Includes kitchen for basic meal cooking, drinking water, and every tasty breakfast. Terrace with great view. Staff is very attentive and helpful to guests. Would definitely consider staying here again.
Comment from Hotel Management
16 Feb 2023 by Shaun, Hotel Management
Thanks for staying and we hope to see you again in the future
by A verified traveler
Posted 3 Feb 2023
Comment from Hotel Management
16 Feb 2023 by Shaun, Hotel Management
Thanks Mr S
by A verified traveler
Posted 8 Jan 2023
It’s right on the beach and the price is bang on. It is in a busy area during the day but quiet at night. The terrace over looking the ocean is awesome and the staff keep the place tidy. The entrance is tough to find but the street vendors will point you in the right direction or you can text Shaun for help.
It’s not a five star hotel but that shouldn’t be anyone’s expectation when booking a hostel. All of my expectations were exceeded. I would 10/10 stay here again and recommend it to a friend.
There aren’t really any negatives despite some of the other reviews here. Please read this. There are very friendly dogs, if you don’t like dogs, don’t stay here. There is senior frogs downstairs that is usually shut down well before midnight. I wore ear plugs and slept beautifully.
Shaun, Tequila, Lupo, Bup and the team Are all wonderful people and myself and my hostel crew had a great time. Thank you!
Comment from Hotel Management
8 Jan 2023 by Shaun , Hotel Management
Wow, thanks for being such a wonderful guest too and we'll be seeing you again soon, we hope.
by A verified traveler
Posted 21 Oct 2022
The main thing I wish I would have known before booking is that there is no hot water available in the showers.
Comment from Hotel Management
22 Oct 2022 by Shaun , Hotel Management
We've gone around and checked the hot water in every shower and basin in the whole hostel. Every one of them seems to work fine. In fact, we get mostly compliments about the heat and strength of our water. They are complicated pieces of equipment, these pairs of tap-things, and we've found that if you can't get hot water by engaging one, try the other. And, if that's just too out of your league - we're not saying it is but we're really not sure - ask a staff member to assist. They are fully trained in our tap engagement policies. But thanks for slamming us with something so mind-numbing silly!
by A verified traveler
Posted 18 May 2022
absolutely loved the location & friendly staff, 1st time at a hostel, overall exceeded my expectations
Comment from Hotel Management
21 Jun 2022 by Chido, Hotel Management
... and we loved having you stay with us too. I think we'll be seeing you again one day so all the best from all the staff
by A verified traveler
Lovely
Posted 18 Feb 2022 on HotelsGreat locale and comfortable room. Free coffee each morning was nice and staff were helpful. It was great to stay somewhere with dogs 😊.
Comment from Hotel Management
10 Mar 2022 by Shaun , Hotel Management
And the dogs say how great it is to stay somewhere with humans. 😉 We loved having you here and it was a pleasure seeing your faces each morning you stayed. All the best for your travels. When you return, you can have one of the mutts as a gift !
