Ratings based on 183 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
One night stand place, the management was nice so was the owner, never the less , the food options where limited
by A verified traveler
Posted 5 Nov 2024
Increíble lugar, muy tranquilo y seguro en todo momento. Es tal cual las fotos es increíble para cuando viajas en pareja. La vista desde la terraza con la piscina excelente. Los del staff personas muy amables. Volvería sin problema a este lugar😃 Los recomiendo 💕
by A verified traveler
Posted 2 Nov 2024
loved it! I have been to Playa 3x (expensive inclusive resort, aribnb, hotel, and this was far the best.
by A verified traveler
Posted 4 Oct 2024
Perfect location, onsite secure parking and the most amazing view ever!
by A verified traveler
Posted 6 Jun 2024
by A verified traveler
Posted 30 May 2024
by A verified traveler
Posted 17 Apr 2024
La atencion muy buena, muy atentos y amables.
by A verified traveler
Posted 29 Mar 2024
Our stay at Suites Cielo y Mar was wonderful!
We were on the 4th floor in a great huge apartment, with a sea view, a beautiful flower on the shelf and a large balcony and 2 bathrooms!
Nevertheless there was a shortage of the staff in the moment of our stay, our room was cleaned every day.
In addition, we were able to enjoy the top roof pool and to use the parking inside of the yard.
Moreover, there is a really nice chill area just next to the cafeteria where every morning we were enjoying the breakfast which is not very rich, but you are not charged about it and there are fresh fruits, tea, coffee, bread cheese butter, toaster and so on.Something that I really enjoy is that the owners take an eye for almost every single detail, the plates in the cafeteria are from metal, but are very nice. You have also the possibility to take rent a bike from the place. Just in front of the Cielo y Mar is the main street,but you are in quite area. If you continue to the right you can reach the city center in 15-20 mins. walk.
As a conclusion, we do recommend this place and encourage the owners to continue doing their job, because from our perspective this is the sustainable way of doing a good business at a competitive price!
Best regarda Georgi and Rusalina.
Comment from Hotel Management
13 May 2024 by Cielo y Mar, Hotel Management
Hello RositsaThank you for taking the time to write your review. We are very pleased to know you enjoyed your stay with us, it was our pleasure to serve you and we appreciate all of your comments.Sergio.Greetings from Mexico.
by A verified traveler
Recommended!
Posted 25 Feb 2024 on HotelsWe loved our brief, but very comfortable stay at Suites Cielo y Mar. It was so clean and the staff was very friendly. I wish we could have stayed longer. I would be happy to return!
Comment from Hotel Management
12 Mar 2024 by Victor Gutierrez, Hotel Management
Gracias por los comentarios y por hospedarse con nosotros )
by A verified traveler
Posted 21 Feb 2024
The price was exceptional for what you are getting. It is better exploring the area in play del Carmen and this place has made it easier with the location.
Comment from Hotel Management
24 Feb 2024 by Sergio, Hotel Management
Thank you so much. We appreciate your comments :-)We are glad you enjoyed your stay at Cielo y Mar
