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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
Adults-only beachfront hotel

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool
Aerial view
On the beach, white sand, beach cabanas, beach umbrellas
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Outdoor wedding area
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All inclusive
    All inclusive
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym
The price is P 16,785
Price available on 11/26/2024

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Room (Royal View)

Premium bedding, minibar, in-room safe, desk

Luxury Room (Royal View)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Private bathroom
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, minibar, in-room safe, desk

Luxury Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Private bathroom
Bathrobes
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Premium bedding, minibar, in-room safe, desk

Luxury Room (Relax Pool)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Private bathroom
Bathrobes
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Sunrise)

Premium bedding, minibar, in-room safe, desk

Luxury Room (Sunrise)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Private bathroom
Bathrobes
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
Nov 11 - Nov 12
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About the neighborhood

Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 17 min walk
  • Playacar Golf Club - 2 min drive
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Rosa Roja - ‬7 min walk
  • ‪RIU Yucatan - ‬11 min walk
  • ‪Pool Bar - ‬7 min walk
  • ‪Occidental Allegro - ‬3 min walk
  • ‪Don Rafael - ‬8 min walk

About this property

Royal Hideaway Playacar All Inclusive - Adults only

Luxury all-inclusive hotel near Quinta Avenida
Near Playacar Golf Club, Royal Hideaway Playacar All Inclusive - Adults only provides a beach bar, a terrace, and a garden. This hotel is a great place to bask in the sun with a white sand beach, beach cabanas, and beach volleyball. Treat yourself to a facial, a body treatment, or a sports massage at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Spanish cuisine. Fitness classes are offered at the health club; other things to do include basketball and volleyball. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking and valet parking
  • 2 outdoor tennis courts, a billiards/pool table, and a porter/bellhop
  • A front-desk safe, a gift shop, and beach umbrellas
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 200 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with separate tubs/showers
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 1998
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2.00 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The restaurants at this property enforce a formal dress code.

We should mention

This property does not have elevators
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Frequently asked questions

Does Royal Hideaway Playacar All Inclusive - Adults only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Royal Hideaway Playacar All Inclusive - Adults only?

As of Nov 2, 2024, prices found for a 1-night stay for 2 adults at Royal Hideaway Playacar All Inclusive - Adults only on Nov 26, 2024 start from P 16,785.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royal Hideaway Playacar All Inclusive - Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Hideaway Playacar All Inclusive - Adults only?

Self parking and valet parking are free at this property.

What time is check-in at Royal Hideaway Playacar All Inclusive - Adults only?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Royal Hideaway Playacar All Inclusive - Adults only?

Check-out is at noon.

Are there all-inclusive benefits at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, rowing/canoeing, and more.

Where is Royal Hideaway Playacar All Inclusive - Adults only located?

Nestled on the beach, this Playacar hotel is within 2 mi (3 km) of Piste Cyclable sur Paseo Xaman-Ha, Quinta Avenida, and Playa del Carmen Main Beach. Playacar Beach and Mayan Ruins of Playacar are also within 1 mi (2 km).

Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 612 out of 1004 reviews" "
Rating 8 - Good. 204 out of 1004 reviews" "
Rating 6 - Okay. 94 out of 1004 reviews" "
Rating 4 - Poor. 59 out of 1004 reviews" "
Rating 2 - Terrible. 35 out of 1004 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Michael Lee, Spring Grove

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I like the view an staff was so polite an helpful. Everything stops or quite time comes at 1 a.m. there is no entertainment after that. No food. Room service stops answering phone too. In my room it was 2 sinks 1 was leaking and the other stopped up. Asked for housekeeping and couldn't get anyone for 2 days. If your a nite owl like me this usnt the resort 4 u. Drinks were limited. They didnt know how to make alot of the drinks
Stayed 5 nights in Oct 2024

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing resort, food was delicious, only issues was there wasn’t a lot of shade by the big pools and if ur in buildings 21 or 22 you are kept up till at least 11pm due to the Allegro resort next door playing loud music every night, resort cannot do anything about it
Stayed 7 nights in Oct 2024

8/10 Good

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a nice time at RH. We arrived early and check in was fast and smooth. The guy who checked us in was not very informative and same goes for our concierge. The activities were not posted. The entertainment staff was nice and outgoing but the entertainment was the same for 10 days. Bingo and same music trivia. On day 3 we new all the answers because they repeated the same ones. Wish they had more things to do around the pool. I also didn't know they had bikes until the second to last day. The breakfast buffet was ok. Sometimes there would be drink service but not always. We didnt have anything to drink with our breakfast one day. We went to spices the rest of the time and had great service. The restaurants for dinner all had great service. Service was fairly quick. We did not care for the Mediterranean restaurant. The pasta carbonara and the crab ravioli was not good at all. We really liked Spices duck tacos and their salsa that came out with the chipa. I wish they offered a salsa making class specifically for their salsa. We loved our room and was a little nervous about the AC complaints. But it stayed comfortably cool for 10 days. We booked the standard room and it was large and had a nice balcony that overlooked palm trees. The pool was tricky getting seats and we stayed in the beginning of Oct. We saw a couple people get mad about stealing reserved chairs. We spent time at the beach most days. The beach is amazing. Drinks and pool service also was great.
Stayed 5 nights in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

6/10 Okay

Lisa, denver

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Property definitely older but well kept. Staff spoke very limited English. Poolside fun non existent and no swim up bar folks! You had no choice but have a reservation for dinner and it was limited. Smallest buffet I have ever seen. Rooms clean and very quiet. Spa experience very limited but you pay same price as larger newer spas. No hot tubs at all
Stayed 7 nights in Oct 2024

8/10 Good

Greg

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quieter all-inclusive resort style. Less partying than similar adults-only in Playa del Carmen while still having much better drinks and food than usual.
Stayed 5 nights in Oct 2024

8/10 Good

jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place is clean, and nice looking, all the people that work here were all very nice and always greeted us, great food and a very nice choice of food to pick from, the night before we left it seemed like everyone knew we were leaving in the morning, and so from the evening before until the morning we left we had works come and meet us saying how nice it was to have us stay at royal Hidaway, they even went to points of writing on our plates in chocolate to have a safe travel back home, everyone and i mean everyone was so nice to meet and be around, we will stay here again, thank you to this resort for making it so enjoyable to stay here
Stayed 13 nights in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the property. It was a perfect location from the beach. Just a minute walk from my hotel room. The air conditioning in the room is not extremely strong, it took me one night to get use to it and I was fine thereafter. The property is in a larger gated community so it’s really safe since there’s the security surrounding the hotel and that of the hotel itself. It was extremely clean, which I thoroughly enjoyed. I was caught off guard by cleaning staff coming into my room at 9 pm while I was half-asleep. There is no security latch on the door, which could have prevented this. Aside from that, the staff was friendly and bartenders at pool made me really strong drinks, which I appreciated. The breakfast was delightful and the service during breakfast was great as well as at the restaurants open for dinner. Room service was pretty quick. Would stay again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I just returned home from Royal Hideaway. We had an amazing trip even through the tropical storm (Hurricane Helen) passed through during our stay. This is an amazing resort! Don’t hesitate to stay here just book it, you won’t regret it! We received excellent customer service from the waiters and waitress serving us drinks at the bar, pool and beach area. Everyone makes sure you have a fantastic vacation! Drinks are so good and top notch. No buffet so we ate at one of the 5 restaurants every night set up by our concierge. Beach is absolutely stunning!! The concierge in each building to help with any of your requests or needs is fabulous! We can’t wait to return!!
Stayed 6 nights in Sep 2024

10/10 Excellent

Norma Leticia, Perth Amboy

Traveled with partner
Liked: Amenities
Excellent service
Stayed 4 nights in Aug 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a lovely stay at the Royal Hideaway Playacar. The place is amazing. The food is very good and I am very picky eater. Every restaurant had something delicious I could eat. So know let me address some of these reviews because I read them all! Maybe this will help you decide if you like this resort. If you are looking for rest and relaxation , this is for you. We are in our upper 50s .As for this resort being older , yes it is. It is clean , iconic, and so well maintained. If you are looking for a new resort go to a brand new resort ! This resorts serves all premium drinks, beer, wines. You can get anything you want. This is not a party resort LOL!! The drinks are strong but no loud music or partying. As for people said the place smells moldy lol!! That is Mexico it is not mold or the place…..Every place has a smell nothing bad. The air conditioning in the room was so nice and cold, beautifully cleaned. All the staff were so helpful and friendly . They go above and beyond to help you with everything. This place is overall a great place to go to get away from the stress of life. But if you are looking for a resort with young party goers and loud music please let us keep our nice resort ! lol!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Garni Garabeet

Stayed 4 nights in Aug 2024

8/10 Good

Yesenia, Parlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Halyna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We like a lot this resort and wish to come back again.
Stayed 8 nights in Aug 2024

10/10 Excellent

Kaan, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful.
Stayed 5 nights in Aug 2024

6/10 Okay

Ivan

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara, chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property is quiet great food great staff, specially pool staff Mr. G and Luis, are the best, they care about everyone and they are very attentive. Dinners are amazing I wish they had a bigger gym, but i manage with the space.
Stayed 6 nights in Aug 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have been to some really great all-inclusive spots. We chose to celebrate our 15y wedding anniversary here, and I would give it a BETTER THAN EXCELLENT Rating across the board. We searched for even one complaint and couldn’t even come up with anything. From location to food to staff to pools to rooms and even pillows. Our experience was flawless. Did I mention the staff! Attention to personal detail is a top priority here. Thanks everyone! Especially Roberto!🙌
Stayed 9 nights in Aug 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Catherine, Las Vegas

Stayed 2 nights in Aug 2024

8/10 Good

Konstantina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and willing to help. Food was good! I would only say that the beds and pillows need to be new they were very used and almost uncomfortable. But everything was clean and beautiful
Stayed 4 nights in Jul 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would visit again, would recommend to family and friends and you. Royal Hideaway Playacar has a well established culture of care. A great place to be while on the Yucatán Peninsula. If you want to get away and relax, this is one of the good ones. Great variety of plants and animals on site. Multiple dining options, theater dining, activities… quiet. Playacar.
Stayed 8 nights in Jul 2024

10/10 Excellent

Jerome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roberto Guerra our concierge was always available when needed
Stayed 3 nights in Jul 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024