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Hotel Riu Yucatan - All Inclusive

3.5 star property
Beachfront property with calming spa services

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Riu Yucatan - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach towels
Minibar, in-room safe, individually decorated, laptop workspace
4 outdoor pools, pool umbrellas, sun loungers
Minibar, in-room safe, individually decorated, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

8.2 out of 10
Guests loved the amenities.
  • All inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Hot Tub
    Hot Tub
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is P10,752
P13,103 total
includes taxes & fees
Sep 29 - Sep 30
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Room options

Available filters for rooms
Showing 20 of 20 rooms

Double Room, Connecting Rooms (B2C-CAN)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Double Room (B2C-CAN)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (U)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (U)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 68 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (L)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Room (L)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (B2C-US)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room, Balcony (B2C-US)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-CAN)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (B2C-CAN)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (B2C)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 68 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (C)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (C)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (C)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Double Room, 2 Bedrooms (U)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (U)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room, Balcony (U)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (M)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (M)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 68 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, individually decorated, laptop workspace

Junior Suite (L)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 68 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (E)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Room (E)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (M)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room

Minibar, in-room safe, individually decorated, laptop workspace

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Junior With Pool View

Minibar, in-room safe, individually decorated, laptop workspace

Quadruple Suite Junior With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, individually decorated, laptop workspace

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Pool View

Minibar, in-room safe, individually decorated, laptop workspace

Suite Junior With Pool View

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 10 min walk
  • Playacar Golf Club - 3 min drive
  • Playa del Carmen Maritime Terminal - 6 min drive
  • Playa del Carmen Main Beach - 10 min drive
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Rosa Roja - ‬3 min walk
  • ‪Festival Grand Buffet - ‬9 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬10 min walk
  • ‪RIU Yucatan - ‬5 min walk
  • ‪Pool Bar - ‬7 min walk

About this property

Hotel Riu Yucatan - All Inclusive

All-inclusive eco-certified property located in Playacar
Playacar Beach and Playacar Golf Club are located near Hotel Riu Yucatan - All Inclusive, which provides a free breakfast buffet, a swim-up bar, and a poolside bar. This property is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Treat yourself to a facial, a body wrap, or a body scrub at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Fitness classes are offered at the health club; other things to do include sailing, snorkeling, and volleyball. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and tour/ticket assistance
  • A 24-hour front desk, secured bicycle storage, and ATM/banking services
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 507 individually decorated rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, balconies, and recycling

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cancun
  • La Hacienda
  • La Margarita
  • Shanghai
  • Sicilia

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 buildings
  • 3 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Frequently asked questions

Does Hotel Riu Yucatan - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Riu Yucatan - All Inclusive?

As of Sep 28, 2024, prices found for a 1-night stay for 2 adults at Hotel Riu Yucatan - All Inclusive on Sep 29, 2024 start from P 10,752.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Yucatan - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Yucatan - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Yucatan - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Yucatan - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Yucatan - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Yucatan - All Inclusive located?

Nestled on the beach, this Playacar property is within a 15-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 3 mi (5 km).

Hotel Riu Yucatan - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 491 out of 1001 reviews" "
Rating 8 - Good. 280 out of 1001 reviews" "
Rating 6 - Okay. 119 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Phil

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Brittanie

Traveled with partner
Liked: Staff & service
Overall, this was a great stay. The property was very busy but well-kept. Edwin was the guy who pushed the drink cart around the pool, and by the second day we didn't have to say a word. The minute he saw us, he knew exactly what drink we wanted and brought it to wherever we were. He was our favorite of the entire trip! Food was great, lots of options.
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness
Super
Stayed 9 nights in Aug 2024

2/10 Terrible

Patricia L

Disliked: Staff & service, amenities, property conditions & facilities
If you book through a 3rd party (travelocity orbitz) you are treated horribly. Property very outdated. Front Desk doesn’t understand the word Hospitality.The linens and towels are thread bare. I am a seasoned traveler and absolutely DO NOT RECOMMEND
Stayed 6 nights in Aug 2024

10/10 Excellent

DIANE

Liked: Property conditions & facilities
Staff was really great and friendly.
Stayed 6 nights in Aug 2024

10/10 Excellent

Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and awesome staff. We will definitely be coming back!
Stayed 6 nights in Jun 2023

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena comida y bastante variada. Algunas zonas deberian de estar mas ventiladas. Personal amable y dispuesto a ayudar. Bastantes actividades y shows muy llamativos. Muy buena la fiesta Neon!
Stayed 6 nights in Jul 2024

10/10 Excellent

Lorelein Morales

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Miguel

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Riu Yucatan was very very bad. I have previously visited other Riu properties and this was the worst vacation. To start off, the rooms at the resort were very hot, the AC was not working in many of them. The room also smelled like sewage and they still refused to change us, they made us sleep in those conditions until we were changed. When we went to the lobby to ask if we could be changed, they refused until the day before we left and we were there from Tuesday to Sunday, when we asked if it could be fixed they said it couldn't. When we were at the lobby we heard a lot of people complaining about the AC in their rooms as well. Another thing was no towels were left in our room after it was cleaned, we called the lobby to ask if someone could take some and they took hours, we didn't get our towels till midnight. We did call various times and no one would answer. The customer service was also terrible, we got turned away from the Italian restaurant at the resort because there wasn't tables for 6 people and the worker was very rude and disrespectful to my family, compared to the other family that was there. Keep in mind the restaurant was EMPTY, they had enough tables to sit a family of 6. Terrible hotel, I would not recommend staying here.
Stayed 5 nights in Jul 2024

2/10 Terrible

Rosendo Jasso

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this resort 0 stars, I would. Terrible customer service. The rooms were hot, the managers at the restaurants, specifically, the Italian restaurant was very rude and disrespectful. I would not recommend staying at this property.
Stayed 5 nights in Jul 2024

4/10 Poor

Suzanne

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 4 nights in Jul 2024

8/10 Good

Angel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay
Stayed 5 nights in Jul 2024

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jul 2024

4/10 Poor

Jajaira, Houston

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Mary, ROWLETT

Traveled with family
Liked: Cleanliness, staff & service, amenities
The resort is very comfortable and all employees are helpful and nice.
Stayed 3 nights in Jun 2024

6/10 Okay

Zaida I

Traveled with family
Liked: Amenities
The property in general is okay. I upgraded to a Suite which was very nice, perfect for three adults. Large room with a living room area, TV, eating table, king bed and they added a rollaway. Room was clean and in great location. Beach is pretty with palm trees and lounge chairs. Pool was nice. Swim up bar not connected to pool so no swim up. Buffets ran out of food constantly and took a while to refill food, seem short of kitchen personnel. Asian Restaurant also buffet style kept running out of food while only one guy cooking. Although we enjoyed our stay don’t think I would be back to this one.
Stayed 4 nights in Jun 2024

10/10 Excellent

Marcos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jun 2024

10/10 Excellent

McKenna

Stayed 6 nights in Jun 2024

10/10 Excellent

Lizbeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort has a beautiful beach! The staff is very friendly and helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location with plenty of food, fun activities, a walk to other Riu and a walk to souvenirs. Staff was excellent!
Stayed 4 nights in Jun 2024

10/10 Excellent

Mayelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Espectacular every thinks
Stayed 7 nights in Jun 2024

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Riu Yucatan. There are lots of activities to participate in both day and night. The rooms were clean and cool. The staff was fantastic!
Stayed 6 nights in Jun 2024

10/10 Excellent

Champathong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024