4/10 Poor
Taniesha
Traveled with family
Nov 23, 2024
Liked: Cleanliness
Host Yuji was amazing she got things we needed with no problems. When we arrived to pay I had to use all my cash to pay as they told me online and by phone I could pay with card but she had no terminal to do a card transaction. There was a super loud banging noise continuously the entire 6 days we were there never knew what it was like a furnace or some sort of appliance. Second day power went out over 8 hours the entire block so not their fault. But then the power went out EVERY DAY for 30 mins or more at a time and never knew when it was always random at least 3-5 times a day wasn’t sure if that was the area or just the hotel at that point so I hated that. Showers were never hot or even warm water for that matter at all the beach water was warmer SMH. Could not walk out the front door without getting harassed about a taxi service or buying from the store next door. Super convenient as it’s near all we wanted to do but I would rather stay at a resort and just visit 5th Avenue to shop for a short time. All excursions that included shuttle would not pick up from this hotel we had to walk to other hotels for transportation so think about that before staying here. Stayed 11/12/2024-11/18/2024
Taniesha
Stayed 6 nights in Nov 2024