Ratings based on 733 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jun 2023 on Travelocity
by A verified traveler
Posted 23 Apr 2023
I don’t have words to describe how much I loved it!
by A verified traveler
Posted 30 Mar 2023
by A verified traveler
Posted 7 Mar 2023
Food was amazing!
by A verified traveler
Posted 6 Mar 2023
Over all I was very pleased with our stay. Staff was very friendly and helpful. I think my bed was missing a leg but it still served it’s purpose. I wish that all the restaurants were open when we went as it cut our dining experience short. Really bummed they tried to fancy up the Mexican restaurant, I wish it could have been more local and true to its roots. Overall, I’d recommend.
by A verified traveler
Posted 14 Feb 2023
Love the jungle feel and animals. Great service and atmosphere. Food was good. More professional entertainment would be appreciated.
by A verified traveler
Posted 14 Feb 2023
It is a beautiful property, green and peaceful. I love the walk from the lobby area to the beach. It is like walking in the park. The beach is gorgeous and clean. I love the hotel and the grounds around the buildings are beautifully landscaped and meticulously kept. The pool is so very nice. The food is great and the people who serve it hard-working and lovely. I also enjoyed the daily entertainment, especially the Mexican show on Sundays.
I loved my daily walks along the beach - the turquoise and green ocean is gorgeous!
by A verified traveler
Posted 8 Feb 2023
The property was beautiful, very unique and organic
by A verified traveler
Posted 9 Jan 2023
by A verified traveler
Posted 8 Jan 2023
Pictures posted online match the property. I would come back an stay here. Only thing I did not like was you had to make reservations for dinner. Every time I tried nothing was available. So we only got to try 2 of the restaurants there but overall would come back.
