Ratings based on 62 Verified Reviews
4.5 Room cleanliness
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
Close to all entertainment in the city
by A verified traveler
Posted 6 Aug 2024
Clean and comfortable. Entrance secured and access codes given. Pool is clean.
Comment from Hotel Management
7 Aug 2024 by martha, Hotel Management
Dear Brian, thank you for your visit, hope to see you again, best regards
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by martha, Hotel Management
Gracias por su visita en Palmarena, esperamos verle nuevamente, saludos.
by A verified traveler
Nice
Posted 20 Jun 2024 on HotelsThe place was really well kept and clean. We really enjoyed the pool.
Comment from Hotel Management
20 Jun 2024 by martha, Hotel Management
Thank you for the visit, we are happy you had a good time in the hotel. Regards!
by A verified traveler
Posted 13 Jun 2024
The hotel is in a convenient location close to everything - 10 minute walk to the beach and 5th avenue. It needs some TLC but in general it is ok. We liked the pool being inside as the water is always refreshing. They need to fix the water pressure and the faucets are loose. They also need to add more dishes and pots and pans. Otherwise the stay was pleasant, the check in and check out seamless and the staff is polite and accommodating.
Comment from Hotel Management
17 Jun 2024 by martha, Hotel Management
Dear Olena, thank you very much for your review, we will inform manager those opportunities to improve our service and guest experience in our studios. Warm regards
by A verified traveler
Posted 6 Jun 2024
Todo muy Bonito, Si me encantaría regresar
Comment from Hotel Management
7 Jun 2024 by martha, Hotel Management
Gracias Gabriela ! nos alegra que haya disfrutado su estancia en Palmarena. Saludos
by A verified traveler
Posted 7 Mar 2024
Realmente dan un excelente servicio, todo muy limpio y tranquilo además de que el estacionamiento es muy seguro
Comment from Hotel Management
7 Mar 2024 by JessCastillo, Hotel Management
Jaime muchas gracias por su comentarios, ha sido un placer atenderle!Vuelva pronto!
by A verified traveler
Posted 20 Feb 2024
Good location,very nose and helpful host
Comment from Hotel Management
21 Feb 2024 by JessCastillo, Hotel Management
Emilius thank you very much for your review!It was a pleasure having you around!Come back soon!
by A verified traveler
Posted 22 Jan 2024
Great stay for the past week; internet was spotty and would come and go but that’s not a huge deal. There’s a bar next door and the music can get quite loud if you stay in the rooms adjacent to them but they shut down at a decent time so again not a huge deal. Shopping and great food within walking distance and only 10 minutes from the beach and ferry terminal. Would definitely go back and stay again
Comment from Hotel Management
22 Jan 2024 by JessCastillo, Hotel Management
William thank you very much for your review!We are always working on having happy guests!Come back soon!
by A verified traveler
Would stay here again
Posted 9 Jan 2024 on HotelsNice property, fairly close to beach
Comment from Hotel Management
10 Jan 2024 by JessCastillo, Hotel Management
Benjamin thank you for your review!It was a pleasure having you around!