Ratings based on 989 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Located on a beach and close to shopping and restaurants, yet inside the resort with separate huts with palapa roofs one will feel like being inside mini hungle. Nice beach area with comfortable soft lounge chairs, sofas and cushions.
Nice buffet breakfast and buffet dinner. However, lunch is by menu only and always the same selection. Tacos and guacamole are good, the rest is so-so.
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 19 Nov 2024
The only complaint I have is with the dinner food at the buffet. Never ate lunch there so I can’t speak to that. Breakfast was pretty good. Dinner was not good, I recommend eating at Fuego or off the resort.
by A verified traveler from Stryker
Posted 16 Nov 2024
The resort felt very tropical. Really liked the garden area. The staff was very friendly. Food was just okay. Would have liked a night or two of onsite entertainment.
Comment from Hotel Management
19 Nov 2024 by Mahekal Team, Hotel Management
Thank you for sharing your feedback! We're so glad to hear you enjoyed the tropical ambiance and our beautiful garden area, and that our friendly staff made an impression on you. We always strive to provide the best experiences for our guests and will consider your suggestion regarding onsite entertainment for future events. We hope to welcome you back for another magical stay!
by A verified traveler
Posted 15 Nov 2024
Horrible
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Mahekal Team, Hotel Management
Thank you for your positive ratings and for choosing Mahekal Beach Resort for your stay! We're delighted to know that you had an enjoyable experience. We hope to welcome you back soon for an even more memorable stay!
by A verified traveler
Posted 13 Nov 2024
We enjoyed being right next to the beach. It was a short walk to the water. The infinity pool near Las Olas Restaurant was amazing. There were plenty of spots to just lounge and take in the beach sights and sounds. The resort was truly breathtaking I also enjoyed the close proximity to a ton of restaurants and gift shopping. Now onto the negative. I felt like because I wasn’t white or attractive that they didn’t care about me as much. Everything was transactional and didn’t seem too genuine. The room although amazing looking and had an ocean view had an AC that would get cold but since it was very humid. It had a stink. It felt very dewy in the room and I couldn’t get much sleep because of that. The humidity however is not the hotel's fault. The dining options on property were very pricey and the food was only ok.
Comment from Hotel Management
19 Nov 2024 by Mahekal Team, Hotel Management
Thank you for your thoughtful review! We’re thrilled to hear that you enjoyed the beach proximity, the infinity pool by Las Olas Restaurant, and the convenience of nearby dining and shopping. We’re sorry to hear that your experience didn’t fully meet your expectations. We strive to create an atmosphere where all of our guests feel valued, and we deeply regret that your experience did not reflect this. We will certainly address your concerns with our team, as guest satisfaction is our top priority. We also apologize for the discomfort with the AC and will investigate the issue to ensure a more pleasant stay in the future. We appreciate your feedback and hope you’ll return for another magical stay!
by A verified traveler
Posted 9 Nov 2024
I stayed there for 3 days, it was rainy and my room had leaks on through the restroom lights, I tried to contact staff, they say they would send maintenance, we waited 1hr and nobody showed up. We had to call again next day but since we had all day planned we went out, when we got back they just fix it by out in towels on the floor. They had to fumigate our room due to cockroaches flying on our first night.
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 8 Nov 2024
The staff were super friendly and made our trip enjoyable. The resort was clean and relaxing. We loved the location and the ability to walk to the restaurants. Our room was beautiful and the view was stunning. Great boutique stay.
Comment from Hotel Management
19 Nov 2024 by Kaila Covian, Sales, Hotel Management
Thank you for sharing your wonderful feedback! We're so happy to hear that you had an enjoyable and relaxing experience at Mahekal Beach Resort. It's great to know that you appreciated our friendly staff, beautiful room, and stunning view. We're also glad that our prime location made it easy for you to explore the nearby restaurants. We hope to welcome you back for another magical stay!
