Ratings based on 58 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
I will definitely be back. The hotel is close to all the restaurants and entertainment on 5 Ave. The staff was super friendly and helpful. A extra special thank you to Mery who always had a smile and was super helpful.
by A verified traveler from Coon Valley
Posted 24 Dec 2023
by A verified traveler
Great location
Posted 4 Aug 2023 on HotelsGood location ,clean place need improvement on furniture but overall good for the price.
by A verified traveler
Older but still definitely worthy
Posted 19 Mar 2023 on Hotels This is a well kept older Mexican hotel. Boutique ish... It is very well maintained for it's age but has some quirky aspects like the stairwells.
Small and twisty. If you have mobility issues you may want to consider another hotel. The pool is upfront and on the small side.
But beyond that this was an excellent pick.
Sergio at the front desk was great at check in and every time we came back from outings he made us feel very wellcome.
The rooms are a typical size with comfortable beds. Good air-conditioning, hot water, Smart TV's and good wifi. The doors have a standard key with a massive "K" attached to them. LOL But we just left the key with the front desk everytime we went out and picked it up when we got back. This was never an issue with the 24 hour front desk and kind workers.
The noise from the stairwell and surrounding area does creap in at night but it was nothing that kept me awake or woke me up.
Centrally located and only one block from the famous 12th ave party street it was surrounded by good restaurants and bars. 1 block to the beach and 15 min walk to the Cozumel ferry.
When you book this hotel understand that it is an independant older Mexican Boutique hotel and not a Major Hotel chain hotel.
If you do you will love your stay here and not sweat what it might not have when compared to the big guys.
by A verified traveler
Posted 7 Mar 2023
this hotel was awesome! i would mostly definitely stay in this hotel again. the staff was very friendly. the front desk employees were always nice to my husband and i. the location was absolutely perfect. it was less than a minute walk to the ocean and right in the center of all the shops, restaurants and clubs. It was a 10 minute walk from the ADO bus station was used to get dropped off and picked up for the airport. It was also a 15 minute walk to Plaza Antigua which is where our excursion bus picked us up from to go to Xcaret. My husband and I liked how calm the hotel was. It was a very calm vibe. I was shocked how even though i the hotel was next to clubs there honestly was never a noise issue with loud music or people. We did sleep with the AC on so i’m sure that helped block out noise. I would definitely recommend this hotel to everyone.
by A verified traveler
Posted 5 Mar 2023
by A verified traveler
Posted 7 Feb 2023
We had a great stay. The staff was great. Yes, the clubs are loud at night, but with earplugs, we slept great. The phone and some lights in the bathroom didn't work, but we would definitely go back. We stayed 10 nights.
by A verified traveler
Posted 2 Feb 2023
by A verified traveler
Just a week away
Posted 25 Jan 2023 on HotelsWell, where should I start? First of all, after we checked into our room, there’s no toilet paper,towels,shampoo,body wash….the receptionist Sergio was nice enough to go up and down brought all the stuff for us. Then ,there’s no hot water, they told us just to wait for few minutes, we basically waited for like 2 days!! ( too long??) after whole day traveling, with no hot water we quickly had a cold shower then tried to sleep,hell no, the club near by was thumping music so loud until 3 am.
So, if you are a person who likes to take a cold shower and love to sleep in a night club , this hotel is totally right for you.
Btw, the stairs actually are quite dangerous.
by A verified traveler
Posted 21 Jan 2023
The property is not huge but it is very cozy and welcoming and we loved it !
Comment from Hotel Management
23 Jan 2023 by Hotel Kinbe, Hotel Management
Stephanie, thank you for your review.We hope to see you soon!
