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Jungala Park Hotel at VidantaWorld Riviera Maya

5.0 star property
On private beach with 5 outdoor pools, near Playa Paraiso Golf Course

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Jungala Park Hotel at VidantaWorld Riviera Maya

5 outdoor pools, cabanas (surcharge), pool umbrellas
Beach bar
Theater show
5 outdoor pools, cabanas (surcharge), pool umbrellas
Beach bar
VIP Access

Reviews

4.6 out of 10

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Spa
The price is P58,608
P71,147 total
includes taxes & fees
Jan 13 - Jan 14

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Luxury Suite

Living area

Luxury Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 103 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

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Pool
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Spa
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8.6 out of 10, Excellent, (1001)
The price is P8,653
P12,885 total
includes taxes & fees
Jan 28 - Jan 29
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About the neighborhood

Map
Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710

What's nearby

  • Maroma Beach - 1 min walk
  • Paradise Beach - 1 min walk
  • Playa Paraiso Golf Course - 7 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive
  • Tres Rios Ecopark - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪La Laguna - ‬10 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬12 min walk
  • ‪Star Café - ‬8 min drive

About this property

Jungala Park Hotel at VidantaWorld Riviera Maya

Property highlights
Located close to Playa Paraiso Golf Course and Cirque du Soleil Boutique at Vidanta Riviera Maya, Jungala Park Hotel at VidantaWorld Riviera Maya provides a free breakfast buffet, a free roundtrip airport shuttle, and a golf course. Treat yourself to a facial, a hot stone massage, or a body treatment at the onsite spa. Be sure to enjoy a meal at the 20 on-site restaurants, including breakfast, lunch, and dinner. Yoga classes are offered at the health club; other things to do include beach yoga and beach volleyball. Free in-room WiFi is available to all guests, along with 2 swim-up bars and 2 beach bars.
You'll also enjoy the following perks during your stay:
  • 5 outdoor pools with a lazy river, a waterslide, and 2 swim-up bars
  • A free theme park shuttle, 2 outdoor tennis courts, and valet parking (surcharge)
  • A free beach club on site, a water park (surcharge), and babysitting (surcharge)
  • An outdoor pickleball court, local meal delivery service, and outdoor furniture
Room features
All 52 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Highchairs, children's slippers, and childcare services
  • Recycling and eco-friendly cleaning products
  • 2 bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch LED TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, Portuguese, Spanish

Property amenities

Restaurants on site

  • Chiringuito
  • Del Lago Restaurante
  • Gong
  • Nektar
  • Quinto

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 1000 per accommodation, per stay
  • A tax is imposed by the city: USD 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered valet parking fee: USD 7 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Jungala Park Hotel Riviera Maya
Jungala Park Hotel at VidantaWorld Riviera Maya Resort
Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen

Frequently asked questions

Does Jungala Park Hotel at VidantaWorld Riviera Maya have a pool?

Yes, this property has 5 outdoor pools. Pool access is available 24 hours a day.

How much does it cost to stay at Jungala Park Hotel at VidantaWorld Riviera Maya?

As of Jan 3, 2025, prices found for a 1-night stay for 2 adults at Jungala Park Hotel at VidantaWorld Riviera Maya on Jan 13, 2025 start from P 58,607.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jungala Park Hotel at VidantaWorld Riviera Maya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Jungala Park Hotel at VidantaWorld Riviera Maya?

Valet parking is available for USD 7 per day.

What time is check-in at Jungala Park Hotel at VidantaWorld Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Jungala Park Hotel at VidantaWorld Riviera Maya?

Check-out is at noon.

Does Jungala Park Hotel at VidantaWorld Riviera Maya provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–10:00 PM on request.

Jungala Park Hotel at VidantaWorld Riviera Maya Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 2 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

5.6/10

Cleanliness

5.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

BRIAN L.

Traveled with family
Liked: Cleanliness
It has the potential to be amazing but little things got in the way. Transportation from airport was terrible and took many hours. We were quite tired when we arrived only to be placed in a suite that literally was missing the tvs from the wall. They quickly got new tvs hung up, my daughter slipped off her shoes and stepped on the rug to find it was saturated in water (completely flooded). Did no one inspect the room? An hour later we were in a new room and at this point we missed all dining options. In the new room the tv didn’t work at all but we reported it and moved in. It was never fixed during our stay. All of the restaurants were booked ahead so we had to wait in line at the one restaurant that didn’t require reservations. Room service was spotty. Overall the property was beautiful but these things really got in the way.
Stayed 4 nights in Dec 2024

4/10 Poor

Joy

Traveled with family
READ the bill on checkout. There was ~500 USD worth of errors which took them 30 minutes to correct. 5 stars for Edgar (Jungala Park Hotel) and Arturo (Gong restaurant). These two went above and beyond. Melanie of Jungala Park Hotel was either super incompetent or untrained. On checkout we noticed ~10000 pesos (~500 USD) worth of incorrect charges (which took 30 minutes to resolve on checkout). That made us late for hotel arranged transportation (part of package) to airport to which the transportation staff not only gave us attitude but said they will not be able to transport us at all. Only after escalating to a manager did they honor their commitment. We felt tremendous inefficiency throughout the property (yes they had much staff but not efficient). Staff responses to queries many times seemed like they were LYING in order to take the easy way out. Our family of 5 made the package reservation which included aqua park access. On the day of access they randomly said only four park tickets were included, sucks to be the 5th family member. Bottom line, it was a ploy to extort an additional ticket which was supposed to be part of the package. All 5 laundry machines of the property were not functioning illustrating poor inspection and maintenance. When we pressed the issue their first response was just pay for hotel done laundry, and only after we pressed that its ridiculous that all 5 machines are non-functional they said "ok we will do your laundry for free".
Stayed 4 nights in Dec 2024

2/10 Terrible

Ariel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst vacation I have ever had this was horrible
Stayed 5 nights in Dec 2024

6/10 Okay

Moises

Stayed 4 nights in Dec 2024