Iberostar Paraiso Del Mar All Inclusive Reviews

Thank you so much for giving us the opportunity to host you on your recent vacations.Our goal is our guests’ complete satisfaction and, we regret that you did not enjoy your stay with us.For future occasions, we kindly remind you to inform us about any issues whilst you are in our hospitality as it can give us an opportunity to primarily find a solution to any issues you are not happy with and more importantly ensure that you are able to fully enjoy your holiday with us.We hope to have the opportunity of welcoming you again. Sincerely,

Thank you so much for giving us the opportunity to host you on your recent vacations.We are delighted to know that you enjoyed your stay with us. We will be honored to welcome you again in the future.Sincerely,

Thank you so much for giving us the opportunity to host you on your recent vacations.We are delighted to know that you enjoyed your stay with us. We will be honored to welcome you again in the future.Sincerely,

Thank you so much for giving us the opportunity to host you on your recent vacations.We are saddened to know that your stay did not meet your expectations. For future occasions, we kindly remind you to inform us about any issues whilst you are in our hospitality as it can give us an opportunity to primarily find a solution to any issues you are not happy with and more importantly ensure that you are able to fully enjoy your holiday with us.It will be a pleasure to host you once again on your upcoming vacations.Kind regards,

We would like to take this opportunity to thank you for choosing Iberostar Waves Paraiso Del Mar for your holiday and for sharing your experience with us.Our main goal is to provide our guests with an exceptional experience that exceeds their expectations. Therefore, we are concerned to hear that you encountered inconveniences during your checkout. We would like to emphasize that at Iberostar, service orientation and personalized attention are of utmost importance, and we prioritize ensuring a memorable vacation for all our guests. We assure you that our front desk team does everything in their hands to accomplish this by assisting our guests the best possible way.Regarding cleanliness, we were very surprised to read your comments, as we are characterized by our immaculately clean hotels and we follow strict hygiene protocols.However, being in the middle of the jungle makes it challenging to avoid insects completely despite our efforts and cleaning protocols. We assure you that we work very strictly according to the internal and external Health & Safety regulations, which include regular fumigations to all our rooms, always using non-hazardous and biodegradable chemicals.It is important to explain that Iberostar Hotels & Resorts is proud to be environmentally conscious and we respect the local fauna and flora in all our destinations.For this reason our exotic wildlife roams around the resort, as this is their natural habitat. Additionally, we have biologists on-site who take special care of all the animals. We sincerely regret any inconvenience this may have caused during your stay.Once more thank you for choosing us,and we hope that you had a pleasant journey home.Best regards,

First and foremost, thank you for choosing Iberostar Waves Paraiso Del Mar on your most recent vacation, and for sharing your kind comments with us. We are honored to know that you have enjoyed an excellent holiday and have left with wonderful memories of your vacation. Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with an excellent experience.Thank you once again for your kind comment and we look forward to welcoming you back again. Until then, we wish you all the best.Kind regards,

We would like to take this opportunity to thank you for once again choosing Iberostar Waves Paraiso Del Mar for your holiday and for sharing your experience with us.We sincerely appreciate your words towards our dedicated colleagues who are characterized by their kind and helpful manner. We will certainly extend your praise because we know we have quite a remarkable team here.On the other hand, we truly regret reading about the situation you have mentioned and we hope you and your husband are doing better now. Please know that gastronomy is one of the pillars of our establishment, and we strive to ensure that our guests fully enjoy our cuisine. We are fully committed to the safety and well-being of our guests and adhere to high standards and protocols regarding hygiene and health. Our team of chefs supervises the preparation of food daily to maintain the highest levels of hygiene and quality, from the moment each dish is prepared, until we deliver it to our guests. Additionally, we implement multiple rounds of replenishment to maintain the temperature and freshness of our dishes. Rest assured that everything is continuously inspected, from our ingredients, temperatures, water, procedures, and every tool and equipment used for food handling.We reiterate the seriousness with which Iberostar Hotels & Resorts takes all matters relating to the safety of our guests and our complete commitment to their well-being.We truly value your loyalty and we hope that you will grant us another opportunity to regain your trust and provide you with a remarkable stay.Best regards,

Thank you so much for giving us the opportunity to host you on your recent vacations.We are happy to know that you had a great vacation experience.We hope to have the honor of hosting you once again on your upcoming vacations.Kindly,

It has been a real pleasure to read this excellent review of your recent holiday with us and we really appreciate that you took the time to write and share it with us and other travelers. The fact that we were able to exceed your expectations with our excellent standards in every area that characterize our company is of great importance to us.It is therefore very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again.Best Regards,

First of all, we would like to thank you for sending us your feedback.We aim to make every stay as magical and memorable as can be and we are saddened to know that the quality of our service did not meet your expectations. We assure you that our team daily strives to provide outstanding service to all of our guests. Also, we have taken note of your remarks concerning the knowledge of the English language in our hotel. Please allow us to explain that we train our staff in the most popularly spoken languages. However, as complete customer satisfaction is paramount for us, we have passed on your comment to our management and pledge to improve ourselves in this aspect. Regarding The Club program we would like to mention that it was created to honor the loyalty of our guests and to offer them special benefits. The intention of our colleagues is to inform our guests about the different services we have at our different hotels. We regret to know that this meant an inconvenience for you as their intention was not to make you feel uncomfortable, but to inform you.In relation to the dress code in our restaurants, allow us to say that we strive to create a comfortable and appropriate atmosphere for all guests. For this reason, we respectfully ask our guests to follow our dress code. We assure you that our staff does everything in their hands to verify this internal policy is being followed. Nevertheless, we will relay your observations to our team for their consideration.For future occasions, we kindly suggest you contact our team with any questions or requests you may have to ensure your stay is as comfortable and enjoyable as possible.We would like to say that your comments are invaluable in helping us create the ideal holiday experience and we really hope you will allow us another opportunity to show you that your holiday experience can be improved.Best regards,