Playa del Carmen hotel rooms a the Hyatt Hotels

"Best vacation ever, being easier proof camera or waterproof case for your electronics in case you want to bring them with you too the parks"

"The staff was simply amazing, so friendly, and always helpful. Made our stay amazing. Only some simply complaints; music around the pools (on almost all the day time 9:00-6:00pm) asked them to turn it down, but did not comply. Many other guests found it rather annoying as well. Also the power went out two nights over our 4 night stay and then was off for around 5 hours (the worst part was no A/C and no-one was able to ever explain what was going on and how long it would last. SImply updating the guests would have gone a long way. Other than that an amazing time was had by the six of us at your beautiful resort. "

"Amazing"

"Exelent"

"The Occidental at Xcaret was amazing! The pictures don't do it justice. Service across the entire resort was fantastic! Special thanks to Jorge Leon at Pacos Tacos! We will definitely be back soon!"

"Overall a great experience. Loved the pool and entry from room. Staff was great and very clean. Breakfast was the best meal."

"Very attentive and courteous staff. Food and services were great. "

"The resort was massive and had a lot of amenities inside which kept us occupied our whole stay. The staff we met were all amazing. "

"Very nice garden and rooftop pool "