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Hotel Hacienda Del Caribe

3.0 star property
Central hotel with a 24-hour front desk connected to a shopping center in Playa del Carmen

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Del Caribe

Terrace/patio
Exterior
Down comforters, in-room safe, laptop workspace, blackout drapes
Lobby sitting area
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is P1,941
P2,467 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room selected at Check-in

Down comforters, in-room safe, laptop workspace, blackout drapes

Room selected at Check-in

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Down duvet
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Double Queen

Down comforters, in-room safe, laptop workspace, blackout drapes

Double Queen

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Down duvet
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Terrace/patio

Superior King

Highlights

Balcony
Air conditioning
Plasma TV
Blackout drapes/curtains
Down duvet
Ceiling fan
Hair dryer
Private bathroom
  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior

Down comforters, in-room safe, laptop workspace, blackout drapes

Room Superior

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Double Room Superior

Down comforters, in-room safe, laptop workspace, blackout drapes

Double Room Superior

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Quadruple Suite Junior

Down comforters, in-room safe, laptop workspace, blackout drapes

Quadruple Suite Junior

  • Sleeps 4
  • 2 Queen Bed(s)

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About the neighborhood

Map
Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Playa del Carmen Maritime Terminal - 4 min walk - 0.4 km
  • Mamitas Beach - 15 min walk - 1.3 km
  • Playacar Golf Club - 5 min drive - 2.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karen's Restaurant - ‬1 min walk
  • ‪Hard Rock Cafe Playa del Carmen - ‬2 min walk
  • ‪Burger Playa - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk

About this property

Hotel Hacienda Del Caribe

Hotel near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Hotel Hacienda Del Caribe provides a poolside bar, a terrace, and a garden. Free WiFi in public areas is available to all guests, along with a bar and a restaurant.
Other perks include:
  • An outdoor pool
  • Bike rentals, airport pick-up service (surcharge), and express check-out
  • Luggage storage, smoke-free premises, and tour/ticket assistance
  • A front-desk safe, a 24-hour front desk, and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Hotel Hacienda Del Caribe boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 80 per room
  • Airport shuttle fee per child: USD 25 (from 1 to 8 years old)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hacienda Caribe
Hacienda Caribe Playa del Carmen
Hotel Hacienda Caribe
Hotel Hacienda Caribe Playa del Carmen
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hacienda Del Caribe Del Carmen
Hotel Hacienda Del Caribe Hotel
Hotel Hacienda Del Caribe Playa del Carmen
Hotel Hacienda Del Caribe Hotel Playa del Carmen

Frequently asked questions

Does Hotel Hacienda Del Caribe have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Hotel Hacienda Del Caribe?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Hotel Hacienda Del Caribe on Nov 22, 2024 start from P 1,940.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Hacienda Del Caribe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hacienda Del Caribe?

This property doesn't offer parking.

What time is check-in at Hotel Hacienda Del Caribe?

Check-in start time: 4:00 PM; Check-in end time: noon. Early check-in is available for a fee of USD 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Hacienda Del Caribe?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Hacienda Del Caribe provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 80 per room applies.

Where is Hotel Hacienda Del Caribe located?

Located in Downtown Playa del Carmen, this hotel is steps from Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Mamitas Beach are also within 15 minutes.

Hotel Hacienda Del Caribe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 300 out of 811 reviews" "
Rating 8 - Good. 301 out of 811 reviews" "
Rating 6 - Okay. 108 out of 811 reviews" "
Rating 4 - Poor. 55 out of 811 reviews" "
Rating 2 - Terrible. 47 out of 811 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Amenities
I enjoyed my stay and will do again if the price is right
Stayed 1 night in Oct 2024

10/10 Excellent

Edolina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Room was alittle hot
Stayed 2 nights in Aug 2024

4/10 Poor

Jose Meza

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I used it just for a night but the hotel doesn't have elevators , so first I ask for 1st floor room but they didnt have any available, so I have to take a bike suitcase, and all the other suitcases to the 3rd floor alone in a narrow stairs. Nobody offers any help. Definitively I am not going to recommend this hotel .
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Erick, Cozumel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención, limpieza, equipamiento y amenidades adecuadas
Stayed 1 night in Aug 2024

10/10 Excellent

Nelly

Stayed 2 nights in Jul 2024

8/10 Good

Norma, New Lenox

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late the checkin lady was pleasant. She put us up on 3 rd floor - NO Elevator!
Stayed 1 night in Jul 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Cozy, not too flashy, shower was like a 6.5/10, the rest had good decor 8/10.
Stayed 1 night in Jul 2024

6/10 Okay

marco

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Good location, check in is at 4pm, spotty wifi, small pool and no elevator. Bed was hard.
Stayed 1 night in Jul 2024

8/10 Good

Lydia

Traveled with family
Gardens, plants and flowers excellent but rooms need a little makeover. Curtains, windows scuffing on walls need to be taken care of
Stayed 4 nights in Mar 2024

6/10 Okay

astsony, bronx

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for early ADO travel
Stayed 1 night in Jun 2024

8/10 Good

Elsa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was one block from the beach.. i did not like that it had no mini fridge or no microwave
Stayed 7 nights in Jun 2024

8/10 Good

Graciela

Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend staying here it is so central to everything. Fifth Avenue and central where all the entertainment is and you're a very short walk to the beach. Also a very short walk away from some delicious very cheap food, where the locals eat. Franco was absolutely amazing. Helping me to catch a collectivo for the first time even writing down instructions for the driver to let him know that I wanted to go to Cenote Azul. Excellent service. Very quiet at night but very close to absolutely everything that you need. Highly recommended.
Stayed 2 nights in Jun 2024

10/10 Excellent

matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I need an early morning ride from ADO. it's super convenient, clean, and not overpriced
Stayed 1 night in May 2024

10/10 Excellent

Norma J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Like this little hotel it clean right in town close to beach and Ado .
Stayed 1 night in May 2024

10/10 Excellent

Ixah

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel next to all the action
Stayed 3 nights in May 2024

10/10 Excellent

Norma J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean older hotel well kept quiet
Older couple needed ground float ck in told none available but then he looked again and gave us a ground floor no elevator here . Place as very clean for as old as it is . Nice Mexican decor. No complaints stated one nite .
Stayed 1 night in May 2024

8/10 Good

ALEJANDRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel a máximo 10 min caminando de lo que puedas necesitar… farmacias, tiendas, souvenirs, la playa, restaurantes etc. El único punto en contra es que no cuenta con estacionamiento pero todo lo demás muy bien. El hotel es bonito, con lo esencial. Los chicos de recepción educados aunque no muy amigables, de ahí en fuera el demás staff muy bien.

10/10 Excellent

Rebecca, Greenville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Was able to walk to many restaurants and transportation was easy to find. Very clean. Cute hotel. Hot water and cold AC. Only thing lacking was a mini fridge to keep drinks cold. Otherwise, great place to stay.
Stayed 3 nights in Apr 2024

6/10 Okay

Ana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Armando

Stayed 1 night in Apr 2024

6/10 Okay

Armando

Liked: Cleanliness, staff & service
Disliked: Room comfort
You get what you paid for
The A/C was not working, it was reported and then it worked for a while and then it stopped. The TV was not working either. But overall the Hotel was clean and well kept.
Stayed 1 night in Apr 2024