8/10 Good
Amanda
Oct 20, 2024
Liked: Cleanliness, amenities, property conditions & facilities
I really liked the big rooms they had! We absolutely loved our main floor swim out! We had Erbie who visited us daily to get our drink orders! The room was very clean, the maids did a good job at cleaning and giving us new towels. I didn’t like how they touched our personal belongings such as our toothbrushes and put them in different places on the bathroom counter. They did stock us well on water but lacked on the snacks they only did that once. We loved the catamaran and snorkeling on Maroma Beach! Drinks and food were included and that was one of the best places we ate!!! There was a lack of communication on instructions for things and where we needed to go or what to do both on Maroma Beach we got there and had no idea what to do. Same for when we left at the end of the week we didn’t know we needed a piece of paper for the transportation but we did eventually figure it out ourselves. But we loved the activities and loved the swim out it was so much fun! Loved the size of the bathroom too! The bartender at Sling Victor was so amazing and friendly we saw him every night! They kept the beach clean! We enjoyed so many meals at the Palms we loved that we can sit out and enjoy the great view of the beach while we ate! Room walls seemed to be thin and we could here a lot, they also didn’t seem to have a limit for quiet time. That did get frustrating when it was really late at night. Overall loved the way the rooms were set up!
Amanda
Stayed 5 nights in Oct 2024