Ratings based on 217 Verified Reviews
4.6 Room cleanliness
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
This property is beautiful! Wish we stayed longer.
by A verified traveler from Anna
Posted 22 Nov 2024
You get a ride on the cart to your room after that good luck with the golf carts picking you up. The restaurants were in different resort areas making it long distances to walk when there are limited carts. After a certain time at night they only have like 1 cart for the whole 3 resort areas. The alcohol drinks were awful. Tried several of them at different bar locations and I do t know if it’s just the mixes they use but not good at all. If your younger crowds this is not for you. It’s more an older crowd vibe, I’m older just saying. The entertainment was good, the food was delicious. I had to save that part for the end.
Comment from Hotel Management
22 Nov 2024 by General Management, Hotel Management
Dear Josefin, Thank you for sharing your experience. We're glad to hear you enjoyed the food and entertainment. Your feedback is valuable and will be shared with our team for improvement. We hope you'll consider visiting us again and experiencing a smoother stay in the future.Warm regards,General Management
by A verified traveler
Posted 22 Nov 2024
The property was nice, staff was very friendly. The beach is somewhat miss leading. Large concrete wave breaker ruined the view.
Comment from Hotel Management
22 Nov 2024 by General Management, Hotel Management
Dear Lisa, Thank you for your feedback! We're glad you enjoyed the property and found our staff to be very friendly. We will share your thoughts with our team for consideration. We hope to welcome you back for another enjoyable stay!Warm regards,General Management
by A verified traveler
Posted 20 Nov 2024
Excellent place to vacation!! Very safe
Comment from Hotel Management
20 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive rating. We are delighted to hear about your experience. Looking forward to welcoming you back soon.Best regards
by A verified traveler
Posted 20 Nov 2024
Loved it here!! Amazing customer service, spa, lots of different food options from Italian, sushi, lobster beach dinner, juice bars and so much more! Plus incredible amenities- day trip on a catamaran, trip to the zoo , water park, cooking classes- etc
Comment from Hotel Management
20 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive rating. We are delighted to hear about your experience. Looking forward to welcoming you back soon.Best regards.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive rating. We are delighted to hear about your experience. Looking forward to welcoming you back soon.Best regards.
by A verified traveler
Posted 18 Nov 2024
Property was beautiful. Accessible staff and amenities. Only down side was the ice machine was down
Comment from Hotel Management
19 Nov 2024 by General Management, Hotel Management
Dear Edward, Thank you for sharing your experience. We're glad to hear you enjoyed the beauty of our property and found our staff and amenities accessible. We hope to have the pleasure of welcoming you back soon. Thank you for your visit!Warm regards,General Management
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by General Management, Hotel Management
Dear Glennon Joseph, Thank you for your wonderful review! We're thrilled to hear you had such a positive experience during your stay with us. We look forward to welcoming you back again soon!Warm regards,General Management
by A verified traveler
Posted 13 Nov 2024
It was nice a quiet very peaceful.
You know there are a lot of other guests but it doesn't feel like it at all it's only seems crowded at dinner.
Gorgeous place to any wait to come back
Comment from Hotel Management
14 Nov 2024 by General Management, Hotel Management
Dear Frankie, Thank you so much for your kind feedback! We’re delighted to hear that you enjoyed the peaceful and serene atmosphere of our resort. It’s wonderful that, despite the presence of other guests, you were able to experience a sense of calm and relaxation. We’re also pleased that you found our location so beautiful.We look forward to welcoming you back in the future and hope to provide you with another tranquil and memorable stay.Sincerely,General Management
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by General Management, Hotel Management
Dear Alex, Thank you very much for your review and kind words! We are delighted to hear that you enjoyed your stay and that our team provided exceptional service. We look forward to welcoming you back in the future for another memorable experience.Warm regards,General Management
