Ratings based on 133 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
7 Jan 2025 by John, Hotel Management
Dear John,Thank you very much for letting us know you had an nice stay, Look forward to welcome you back soon.SaludosJoslin Fuentes General Manager
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Magali Patlán, Hotel Management
Dear Mr. Green,On behalf of the entire Chablé Maroma team, we would like to express our sincere gratitude for your recent visit. We greatly appreciate you taking the time to share your experience with us as we eagerly anticipate welcoming you back in the near future to create a memorable experience at Chablé Maroma.Sincerely,
by A verified traveler
Posted 4 Oct 2024 on Hotels
Comment from Hotel Management
6 Oct 2024 by Magali Patlán, Hotel Management
Dear Ms. Kathleen & Mr. Gregg,On behalf of the entire Chablé Maroma team, we would like to express our sincere gratitude for your recent visit. We greatly appreciate you taking the time to share your experience with us as we eagerly anticipate welcoming you back in the near future to create a memorable experience at Chablé Maroma.Sincerely,
by A verified traveler
Posted 29 Jul 2024
Great food, amazing staff, stunning property.
Comment from Hotel Management
14 Aug 2024 by Magali Patlán, Hotel Management
Dear Mr. Condes, We’re thrilled to hear that you enjoyed your stay at Chablé Maroma. It’s wonderful to know that the food, staff, and property all contributed to a memorable experience. We look forward to welcoming you back in the future!
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Magali Patlán , Hotel Management
Estimado Sr. Galván,Gracias por elegir Chablé Maroma para su reciente estancia en la Riviera Maya y por compartir su experiencia con nosotros. ¡Esperamos tener el placer de recibirle nuevamente pronto!
by A verified traveler
Posted 6 Jul 2024
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Comment from Hotel Management
8 Jul 2024 by Magali Patlán, Hotel Management
Dear Mrs. Joy & Ms. Sunisa,On behalf of the entire Chablé Maroma team, we would like to express our sincere gratitude for your recent visit. We greatly appreciate you taking the time to share your experience with us.We eagerly anticipate welcoming you back in the near future to create a memorable experience at Chablé Maroma.Sincerely,
by A verified traveler
Posted 3 Jun 2024 on Hotels
El hotel está muy bien, se nota que están mejorando la administración y atención al cliente. La comida si necesita una mayor atención ya que los precios están muy altos, para la comida que te sirven que no está muy buena en general. Nosotros no tenemos problema con pagar comida cara, pero que realmente esté buena para que uno disfrute lo que está pagando.
Comment from Hotel Management
8 Jul 2024 by Magali Patlán, Hotel Management
Estimado huésped,Estamos muy agradecidos por su reciente visita a Chablé Maroma, así como por haberse tomado el tiempo para compartirnos detalles valiosos de su experiencia. Estamos trabajando constantemente en mejorar todos los aspectos de nuestra oferta gastronómica para asegurarnos de que cada experiencia sea excepcional. Aprecio sinceramente sus comentarios y espero que pueda notar mejoras significativas en su próxima visita.¡Gracias por compartir sus impresiones con nosotros!Atentamente,
by A verified traveler
Posted 1 Jun 2024
Beautiful, better than pictures, fantastic service and wellness experience. Food is amazing too
Comment from Hotel Management
8 Jul 2024 by Magali Patlán, Hotel Management
Dear Mr. Christopher,Thank you for taking the time to share that you had an absolutely wonderful experience. We look forward to welcoming you again in the near future.Best regards,
by A verified traveler
Posted 27 May 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by Magali Patlán, Hotel Management
Estimado Sr. Orozco,Agradecemos sinceramente su reciente visita a Chablé Maroma y por tomarse el tiempo para compartir su experiencia. Nos comprometemos a seguir enriqueciendo la estancia de nuestros huéspedes y esperamos darle la bienvenida próximamente.Sinceramente,
by A verified traveler
Posted 27 May 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by Magali Patlán, Hotel Management
Estimado Sr. Juan Carlos, Le agradecemos sinceramente su reciente visita a Chablé Maroma y por tomarse el tiempo para compartir su experiencia. Nos comprometemos a seguir mejorando para enriquecer la estancia de nuestros huéspedes y esperamos darle la bienvenida próximamente. Sinceramente,
