8/10 Good
HAYLEY
Traveled with group
Dec 17, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been bopping around resorts for about 20 years now and Catalonia was a clean, small, lovely & quiet resort. We opted for the upgraded Privilege and this is how I summarize our trip:
PROS:
*Beloved restaurant was one of our favourites so this was a GREAT benefit of doing the privilege package.
*Beach has big waves and is VERY fun to play in
*Very small resort in comparison to a lot of others so it's nice and quiet: great for couples & young families
*Food options were great (We're vegetarian and found the options were amazing!)
*Room service was a great perk & Biki
*Very friendly staff & cleaners are so hardworking!
*Bikini Bites is the best!
CONS:
*We felt a bit judged upon arrival and were given a room that I felt did NOT reflect the privilege upgrade $. The bathroom seemed it was half way through renovations. We asked to move the next day; it was a bit of a process but they moved us to another room.
I would say the rooms are a bit disappointing. I've seen nicer rooms, without an upgrade, so that was the biggest disappointment.
*Both of us had stomach issues all week (which is not normal for me) and I ended up getting sick from the buffet so we avoided the buffet after that.
*NO TRANSPORT included when booking this package with expedia!! We got screwed at the airport not knowing this (it's always been included previously when I've booked with WestJet, Sunwing, SellOffVacations)
Our stomachs were not great all 9 days so for that reason, I give the stay a 4.0/5