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Papagayo Hotel Boutique

3.0 star property
Discover your perfect blend of tranquility and adventure just steps from Playa del Carmen Main Beach.

Choose dates to view prices

Photo gallery for Papagayo Hotel Boutique

Check-in/check-out kiosk
Premium bedding, in-room safe, individually decorated, blackout drapes
Premium bedding, in-room safe, individually decorated, blackout drapes
Check-in/check-out kiosk
Check-in/check-out kiosk
Nestled near Quinta Avenida, Papagayo Hotel Boutique offers a tranquil retreat. Relax on the sun-kissed terrace and stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is P2,860
P3,622 total
includes taxes & fees
Mar 2 - Mar 3

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

Premium bedding, in-room safe, individually decorated, blackout drapes

Quadruple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Plasma TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Premium bedding, in-room safe, individually decorated, blackout drapes

Studio Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Plasma TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Premium bedding, in-room safe, individually decorated, blackout drapes

Triple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Plasma TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Studio Suite

Premium bedding, in-room safe, individually decorated, blackout drapes

Studio Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Plasma TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio

Premium bedding, in-room safe, individually decorated, blackout drapes

Studio

Highlights

Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Plasma TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida 15 Norte Entre Calles 4 y 6, #154 Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 9 min walk
  • Mamitas Beach - 14 min walk
  • Xcaret Eco Theme Park - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪YUM YUM by GEORGE - ‬2 min walk
  • ‪Las Quecas de Playa - ‬1 min walk
  • ‪El Cahuamo - ‬2 min walk
  • ‪Romeo Trattoria Pizzeria - ‬1 min walk
  • ‪Mercado los Portales - ‬1 min walk

About this property

Papagayo Hotel Boutique

Hotel near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Papagayo Hotel Boutique provides a terrace. Stay connected with free in-room WiFi.
Additional perks include:
  • Luggage storage, a 24-hour front desk, and a front-desk safe
  • Tour/ticket assistance and coworking spaces
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually decorated, and feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with cable channels
  • Wardrobes/closets, mini fridges, and electric kettles

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, and Amazon Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Posada Papagayo
Papagayo Hotel Boutique Hotel
Papagayo Hotel Boutique Playa del Carmen
Papagayo Hotel Boutique Hotel Playa del Carmen

Frequently asked questions

Is Papagayo Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Papagayo Hotel Boutique?

As of Feb 17, 2025, prices found for a 1-night stay for 2 adults at Papagayo Hotel Boutique on Mar 2, 2025 start from P 2,860.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Papagayo Hotel Boutique?

Limited spots are available.

What time is check-in at Papagayo Hotel Boutique?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Papagayo Hotel Boutique?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Papagayo Hotel Boutique located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. Mamitas Beach and Gran Coyote Golf are also within 6 mi (10 km).

Papagayo Hotel Boutique Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 81 out of 223 reviews
Rating 8 - Good. 52 out of 223 reviews
Rating 6 - Okay. 39 out of 223 reviews
Rating 4 - Poor. 19 out of 223 reviews
Rating 2 - Terrible. 32 out of 223 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle L

Traveled with group
For the price, the area was decent and the property was decent. It was older but it was clean. The staff is what made it well worth it. They were friendly - went above and beyond to help -always greeted us when we came in and always said goodbye and have fun when we went out. They were helpful with places to eat and sights to see. Miguel and Jesus were awesome!
Stayed 4 nights in Feb 2025

6/10 Okay

Salvador, El Paso

Traveled with family
Doesn't have hot water, needs maintenance
Stayed 2 nights in Dec 2024

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was wonderfully friendly and kind. The layout of the hotel though, did not give us a window to the outside, just to the hallway. The room smelled so strong of mildew or mold. We were given 2 bathtowels for our party of 5, no face cloths or hand towels. The towels and sheets were threadbare. The fan above the bed wobbled badly, and was held together with duct tape. Because the only window opened to the hallway, other guests' noise in the common areas was very disturbing. Other than that, we felt safe and secure inside the hotel. The staff made us feel at home.
Stayed 1 night in Nov 2024

4/10 Poor

christopher

Disliked: Cleanliness
No hot water
Stayed 3 nights in Nov 2024

4/10 Poor

Fernando

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
No había agua en la habitación ni para el inodoro
Stayed 1 night in Oct 2024

6/10 Okay

Sujey

Stayed 7 nights in Oct 2024

6/10 Okay

Nayda

Stayed 6 nights in Jul 2024

6/10 Okay

Damaris

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Management was terrible when i did my check in i said i didn't want no cleaning services and they still when in my room left my door with no lock and took my towels and didnt replace my towels when i poke to the manager she said if anything was missing from my room and i told her that was not the point she didn't wanna resolve the problem.
Stayed 4 nights in Jul 2024

8/10 Good

claudia

Liked: Cleanliness
Stayed 7 nights in Jun 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It was close by everything I needed, the area felt safe and the hotel personnel were helpful and pleasant
Stayed 5 nights in Jun 2024

10/10 Excellent

Frank

Stayed 7 nights in Apr 2024

8/10 Good

Thomas

Liked: Staff & service
I am not sure what all the criticisms are for. Decent hotel 5 minutes walk from the beach, friendly staff at the front desk, warm water in the shower each night. Neighborhood was not run down as people stated. Not super elegant but suited me just fine for a couple days.
Stayed 2 nights in Apr 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024

6/10 Okay

Melanie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Claudia Lizeth

Stayed 1 night in Mar 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 2 nights in Mar 2024

2/10 Terrible

Terence

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2024

2/10 Terrible

Annie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like the noise and the vehicle echo from the street; or you like the kids screaming, or you like could not sleep well at night, you will like this hotel. I have asked changed room from the front but have been denied in a rude way. Therefore we suffered for 8 days&nights.
Stayed 8 nights in Feb 2024

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice in clean ☺️
Stayed 1 night in Feb 2024

8/10 Good

KATHARINE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I can't leave a detailed review as we only used this hotel as a cheap and convenient 1 night stay before leaving for the airport. It was exactly that. The room we had was basic and had a very strong chemical smell but we got used to it through the night. Pay close attention to the room you're booking because I honestly thought I'd booked a completely different type with a kitchenette and outside window due to pictures on the booking but after closely reading the booking I did in fact book the quadruple room that only had one tiny window at the top of the wall and the other full sized window in the room looked out into the hotel hallway. Obviously not an issue for our one night but we would have been very disappointed had we booked our entire vacation here. It's a small thing but we were really grateful that they allowed us to store our bags in a locker after check-out for free as we had a night flight so didn't want to have to lug our bags to the beach and keep an eye on them all day. For the price of the place and the great location we didn't have any need to complain!
Stayed 1 night in Feb 2024

6/10 Okay

James

Traveled with partner
Disliked: Cleanliness
Prooerty was not great but fine. Only time i talked to the staff they were very helpful but they weren't overly friendly. The towels were old and the ceiling fan was filthy. I liked the location. 5 min walk to the beach and 5 th ave also.
Stayed 6 nights in Feb 2024

6/10 Okay

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything just that it wasn’t beach front hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Jon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location and clean rooms
Stayed 1 night in Jan 2024