Ratings based on 679 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Harriman
Posted 17 Dec 2024
place is exceptional. Very noisy; you can hear everything outside, and people have full conversations in the common areas at 4am etc. Jesus is the key to this place; he is exceptional. Was VIP expedia hotel but no wine was presented as listed. Most hotels that are Expedia Vip hotels don’t even know they are. Other than that - a ton of people in and out/ more so than any other place i stayed at. Would come back. ideal location
by A verified traveler from Virginia Beach
Posted 15 Dec 2024
Love this hotel -- the colors, tropical gardens, great staff, large comfortable rooms, pool, location and the overall vibe! This is the second time we stayed at Las Flores...We would definitely come back again and again when visiting Playa del Carmen!
Comment from Hotel Management
17 Dec 2024 by staff, Hotel Management
Dear Cynthia, thank you so much for your glowing review! We are thrilled to hear that you love Hotel Casa de las Flores and all the elements that make your stay special - from the colors and tropical gardens to our great staff, comfortable rooms, pool, and location. We are delighted that you have enjoyed your stay with us for the second time and we can't wait to welcome you back again and again on your future visits to Playa del Carmen. Your kind words truly motivate us to continue delivering exceptional experiences. See you soon!
by A verified traveler from Virginia Beach
Posted 2 Dec 2024
We loved this property! The architecture is beautiful, the colors amazing! The room was spacious, comfortable, great linens and towels, plenty of hot water, even a bidet! It was great to have a refrigerator for leftovers, too! Completely walkable and convenient to everything! Thank you for the wonderful stay! ❤️
Comment from Hotel Management
4 Dec 2024 by Recepción, Hotel Management
We are glad that everything was well during your stay, thank you for sharing your experience, we hope to see you very soon.
by A verified traveler
Posted 7 Nov 2024
Great place friendly people. Would come back again.
Comment from Hotel Management
23 Nov 2024 by Recepción, Hotel Management
Thank you very much for staying with us, Come back soon.
by A verified traveler
Posted 31 Oct 2024
Great place , will stay here again.
Comment from Hotel Management
31 Oct 2024 by Recepción, Hotel Management
Thank you very much Dear Lorena, come back soon.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Recepción, Hotel Management
Gracias por elegirnos para su hospedaje, deseamos volver a verlos muy pronto.
by A verified traveler
Posted 3 Oct 2024
We stayed for one night. Wr arrived late, check in was easy. Room was clean and spacious. The property was beautiful. Beds are are on the hard side. We didn't use the pool but it looked nice. We would stay again.
Comment from Hotel Management
3 Oct 2024 by Recepción, Hotel Management
Thank you for your comments, we really aprreciatte them, we hope to see you very soon again.Best regards.
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Recepción, Hotel Management
Muchas gracias por hospedarse con nosotros, esperamos verlos muy pronto nuevamente.Saludos.
by A verified traveler
Posted 26 Jul 2024
It’s certainly the most quiet hotel in downtown Playa, just a few blocks from the beach. Extremely clean and very well maintained. Staff is kind and responsive. Love the authentic Mexican decor.
Comment from Hotel Management
26 Jul 2024 by Recepción, Hotel Management
Dear Patricia thank you very much for staying with us, it was a pleasure, we woulk like to see you again very soon.
by A verified traveler
Posted 29 Jun 2024
Comment from Hotel Management
23 Jul 2024 by recepción, Hotel Management
Gracias por hospedarse con nosotrosSaludos
