Ratings based on 190 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
The staff at the reception is very friendly and helpful but the room service doesn’t always respect the do not disturb sign and will not only walk in (more than once) whether you’re still in bed or in the shower but will insist to ask to clean the room even when you say no. It’s unfortunate because the rest of the experience, amenities, site, etc. Was excellent.
Comment from Hotel Management
23 Sep 2024 by Guest Relations Department , Hotel Management
Dear Maya, Thank you for taking the time to share your feedback with us! It is our pleasure to know that you had a great time and that our staff added to that experience! Also, we would like to thank you for bringing the housekeeping issue to our attention. We are going to share it with our team and ensure that our future services will be improved accordingly. Looking forward to welcoming you back soon for an even better experience! Best Regards, Iro - Guest Relations
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Guest Relations Department , Hotel Management
Dear Victor, We would like to thank you for taking the time to share your review online! It is our pleasure to know that overall you had a great time. Hope to have the chance of welcoming you back, and exceed your previous experience! Best Regards, Iro Guest Relations Department
by A verified traveler
Posted 12 Jan 2024
Staff were great. But, the hotel is more like 4 stars rather than 5.
by A verified traveler
Posted 4 Sep 2023
It was great
by A verified traveler
Posted 6 Aug 2023
The hotel is in a great location and has all the amenities necessary for a family holiday. Was disappointing that there was absolutely no guest/ customer service. All inclusive is terrible and confusing along with the processes and systems the hotel has.
Such a shame for a property that could be amazing.
A let down for our family holiday and won’t return in future.
by A verified traveler
Posted 5 Jul 2023 on Hotels
We love it the hotel is nice .
Comment from Hotel Management
19 Jul 2023 by Anne, Guest Relations, Hotel Management
Dear Guest, Thank you very much for choosing our hotel for your stay and for taking the time to write us this lovely feedback of your experience. We appreciate it a lot!We hope to see you soon again!
by A verified traveler
4 night stay
Posted 30 Aug 2022 on HotelsFamily resort. feels like 1000's of people there. Crowded. If that does not bother you, ok place. Noise at night from pool or karioki irritating.
Comment from Hotel Management
4 Sep 2022 by Anne, Guest Relations, Hotel Management
Dear guest,Thank you very much for your stay in our premises and for taking the time to share with us your experience! Indeed our hotel is a big resort but there is also a lot of space for everyone to enjoy their holidays. We are sorry to hear that our karaoke night caused you inconvenience. Please kindly be informed that it is being arranged once a week and we respect the quiet hours in order to make it possible for everyone to rest. However, you may request next time more quiet room in order to accommodate you more far away from the bar :)Thank you again for your honest feedback, we can assure that we will gratefully take it into consideration. We wish to welcome you back soon!
by A verified traveler
Posted 23 Jul 2022
by A verified traveler
Nice hotel, near many attractions
Posted 2 Sep 2021 on HotelsWe had a nice stay, the room was clean and breakfast plentiful. My only gripe is with the beach -- the dried seaweed should be cleaned out daily.
Comment from Hotel Management
3 Sep 2021 by Angeliki,Guest Relations, Hotel Management
Dear Anna,
First of all, we would like to thank you for your feedback concerning your recent stay in our hotel!
We are delighted that you enjoyed your suite and the breakfast quality and variety. Indeed, during your stay the weather was windy and the waves brought out at the beach dried seaweed that we clean regularly. We would like to mention that we will take under consideration your suggestion and we will do our best to even ameliorate our services!
All in all, we are very pleased that your stay with us was a nice to remember and we are looking forward to welcoming you back again!
Kind regards,
Angeliki
Guest Relations
by A verified traveler
Posted 14 Aug 2021 on Hotels
Comment from Hotel Management
24 Sep 2021 by Anne, Guest Relations Department, Hotel Management
Dear guest,
Thank you for your recent stay in Porto Platanias Beach Resort & Spa and for taking time to review our hotel. We wish to welcome you back soon!
