Ratings based on 1,718 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Overall experience
by A verified traveler
Posted 18 Nov 2024
Excelent cleaning staff. Easy on the eyes as well. Lol
Comment from Hotel Management
19 Nov 2024 by Zach A., Hotel Management
Hello Kenneth,Thank you so much for an amazing review! We are so happy to hear the staff was amazing and we can't wait to welcome you back in soon!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Zach A., Hotel Management
Hello Ericah,Thank you so much for a great review! We are so happy you enjoyed your time with us and we look forward to seeing you again soon!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Zach A., Hotel Management
Hello Rechi Von,Thank you for such an amazing review! We are so happy to hear that you enjoyed your time with us! We can't wait to welcome you back in soon!
by A verified traveler
Posted 16 Nov 2024
Love this hotel, will definitely stay here again
Comment from Hotel Management
18 Nov 2024 by Zach A., Hotel Management
Hello Alexis,We are so happy to hear you enjoyed the hotel and will visit again! We look forward to seeing you again soon!
by A verified traveler
Posted 15 Nov 2024
Cleanliness
Comment from Hotel Management
18 Nov 2024 by Zachary Andrews Guest Experience Manager, Hotel Management
Thank you for your feedback regarding the cleanliness of our hotel. We take these concerns seriously and strive to provide a clean and comfortable environment for all our guests. We encourage you to reach out to the hotel directly so we can address your specific issues and work towards improving your experience. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
by A verified traveler
Posted 12 Nov 2024
It was clean and quiet
Comment from Hotel Management
12 Nov 2024 by Zach A., Hotel Management
Hello Orbelina,Thank you for such an amazing review! We are so happy to see you enjoyed the hotel and that it was clean and quiet. We look forward to welcoming you back soon!
by A verified traveler
Posted 10 Nov 2024
The first time we stayed it was fantastic. We had room to move around in our room but this time we had no room and we stayed for a week. We did not have a full length mirror and there was a huge stain on the ironing board.
We love staying at Sandman but this time it was not as comfortable.
Comment from Hotel Management
11 Nov 2024 by Zach A. , Hotel Management
Hello Virginia,Thank you for sharing your experience with us. We’re glad to hear you enjoyed your first stay, but we regret that your recent visit did not meet your expectations. We understand how important space and amenities like a full-length mirror are for comfort during a week-long stay. We appreciate your feedback regarding the ironing board, and we'll address these issues with our team to ensure improvements are made. Your satisfaction is important to us, and we hope to provide a more comfortable experience in the future.
by A verified traveler
Posted 10 Nov 2024
Its a really nice holtel.
Comment from Hotel Management
10 Nov 2024 by Zach A. , Hotel Management
Hello Cristina,Thank you for the review! We are so happy to see you enjoyed your time with us and glad you enjoyed the hotel
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Zach A. , Hotel Management
Hello Yiwen,Thank you for such a high review! We are so happy to see you enjoyed your time with us and we look forward to seeing you soon!
